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Overview:

Overview

The Identity Provisioning Manager is responsible for managing and overseeing all aspects of identity provisioning for Epic and other clinical applications. This role is critical in ensuring seamless integration with the Identity Governance and Administration (IGA) platform, supporting secure and efficient user access across the enterprise. The successful candidate will lead a team, develop strategies, and collaborate closely with IT, clinical, and compliance stakeholders.
Key Responsibilities:
• Lead the identity provisioning process for clinical applications, ensuring adherence to organizational policies and regulatory requirements.
• Design, implement, and optimize workflows for user onboarding, role assignment, and access management integrating with the organization’s IGA platform (e.g., SailPoint, Saviynt, or similar).
• Collaborate with IT infrastructure, clinical operations, HR, and compliance teams to align provisioning practices to organizational needs.
• Manage the end-to-end lifecycle of user identities, including periodic reviews and recertification campaigns, leveraging the IGA platform.
• Oversee escalation, resolution, and reporting of access issues and incidents.
• Provide guidance, direction, and supervision to provisioning team members, fostering professional development and a culture of excellence.
• Maintain up-to-date knowledge of Epic provisioning best practices, IGA trends, and evolving clinical compliance requirements.
• Develop and deliver management reports, metrics, and presentations to leadership and stakeholders.
• Coordinate with external vendors as necessary for third-party integrations or enhancements.
Required Qualifications:

Preferred Qualifications:
• Experience with SailPoint, Saviynt, or other industry-leading IGA platforms.
• Prior experience in healthcare or clinical IT environments.
• Change management and process improvement expertise.

Education

• Bachelor's Degree (Preferred)
• Experience in lieu of Bachelor’s Degree
  
  5 yrs relevant years experience with a degree 
  
  7 yrs relevant years’ experience without a degree 

Certification/Licensure

• EPIC security certification/ any relevant certification (Preferred)

Experience

• Minimum 5 years of management experience in identity and access management, including direct leadership of technical teams.
• Strong familiarity with Epic clinical application provisioning processes and workflows.
• Experience integrating identity workflows with enterprise IGA platforms.
• Knowledge of healthcare regulatory requirements including HIPAA, HITECH, and related standards.
• Excellent organizational, communication, and stakeholder management skills.
• Proven analytical, problem-solving, and project management abilities.
• Preferred Qualifications:
  • Experience with SailPoint, Saviynt, or other industry-leading IGA platforms.
  • Prior experience in healthcare or clinical IT environments.
  • Change management and process improvement expertise.

Keywords: EPIC, SailPoint, Saviynt, Identity Governance and Administration, IGA

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Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff.  Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.