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Business Development Representative, Team Lead

Roles & Responsibilities

  • Determination, grit, and resilience in professional experience
  • Positive and energetic phone skills with active listening, and strong writing and presentation abilities
  • Comfort with cold outreach, thorough prospect cadences, and multithreading
  • 1-year SaaS sales experience and a 4-year college degree or equivalent

Requirements:

  • Prospecting and outbound activities: research, create and develop targeted prospect lists; execute marketing campaigns; coordinate centralized outbound campaigns with Marketing, vertical teams, MSP program, and Partners
  • Engagement: understand target personas and business problems to generate interest via outbound calls, online chat, and email
  • Execution: meet or exceed KPIs while maintaining quality; collect, analyze, and report data on performance and campaigns to drive conversions and qualified leads
  • Team leadership and coaching: lead, support, and mentor junior software sales representatives; provide coaching, onboarding support, and ramp-up for new hires

Job description

Job Description

Where You'll Work:

Sydney, Australia (remote-centric)

Sales at GoTo:

At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower their day-to-day lives. We’re constantly elevating our approach by leveraging the latest AI-driven tools—giving you the edge to identify opportunities, personalize outreach, and deliver meaningful results for our customers and partners. Here, creative problem-solving and data-backed insights go hand-in-hand, helping you prospect smarter and match our solutions to each unique need. Join us and be part of a company where innovation is at the core, and where your ambition helps shape the future of sales in an AI-powered world.

  

Your Day to Day   

We are seeking a motivated and people‑focused Team Lead to guide, coach, and develop a team of Business Development Representatives. This role blends outbound business development with hands‑on coaching to drive performance, build capability, and support the team in achieving their sales targets. The BDR Team Lead will act as a role model in sales execution, foster a positive and high‑performance culture, and serve as a key link between BDRs and senior sales leadership.

As a Business Development Representative, Team Lead, you would be working on:

  • Prospecting: Research, create, develop targeted prospect lists.  Execute marketing campaigns to increase new user acquisition and conversions. Work on centralized outbound campaigns in partnership with Marketing, the vertical team, MSP program, and Partners. 

  • Engagement: Leverage your understanding of the personas we’re targeting and the business problems our products solve to create curiosity/generate interest with prospective GoTo customers. Mainly through outbound call programs as well as via online chat, and email.  

  • Execution: Meet or exceed KPIs while focusing on quality. Collect, analyze, report data around performance, campaign, and operational execution to drive conversions and qualified leads.   

  • Growth: Share, learn, collaborate with team members and managers to develop strategies, improve execution, and ideas that drive business results and career progression.      

  • Team Leadership and coaching: Lead, support, and motivate a team of junior software sales representatives to meet and exceed sales targets. Provide regular coaching, mentoring, and feedback through call reviews, shadowing, and one‑to‑one sessions. Support onboarding and ramp‑up of new hires, ensuring strong product knowledge and sales fundamentals

What We’re Looking For  

As a Business Development Representative, Team Lead, your background will look like:

  • Professional experience requiring determination, grit, and resilience. 

  • Positive and energetic phone skills, active listening skills, strong writing, and presentations skills. Must feel comfortable with cold outreach, thorough prospect cadences, and multithreading. 

  • Coachable, naturally curious, and intrinsically motivated. Highly organized with excellent time management skills.

  • High degree of business acumen and technical aptitude. Sales methodology training and proficiency in Sales CRM tools a plus.

  • 1-year prior SaaS Sales experience & 4-year college degree or equivalent experience

Ready to innovate what’s next—for the world and your career? At GoTo, you’ll find the autonomy, resources, and community to thrive—wherever you are. Join a team powered by diverse perspectives and shared purpose. Here, we support each other to Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Together, we shape the future of work and invest in what matters most: your growth and our collective impact. Learn more. rpj

Annual Base Salary Range: $77,000 - $80,000

The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.

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