Experience using Xero to process sales orders and generate invoices
Strong administrative, data entry, and email management skills
Excellent written communication for sending order confirmations and templated responses
Ability to coordinate with warehouse to meet order cut-off times
Requirements:
Monitor a dedicated email inbox for incoming customer orders
Process sales orders and generate invoices in Xero
Send order confirmations and templated email responses to customers
Liaise with the warehouse to help ensure orders are actioned within required cut-off times
Job description
• Monitor a dedicated email inbox for incoming customer orders
• Process sales orders and generate invoices in Xero
• Apply predetermined customer discounts accurately based on account notes
• Send order confirmations and templated email responses to customers
• Prepare and forward order documentation to the warehouse for dispatch
• Assist with general admin tasks, including basic email management and data entry Issue simple credit notes and support basic accounts-related admin when required
• Liaise with the warehouse to help ensure orders are actioned within required cut-off times
