Key Facts

Remote From:

Full time

English

Hard Skills

Enrollment Management Admissions Operations Application Streaming Online Communication Student Record Maintenance Admissions Operations Customer Experience Improvement

Other Skills

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Communication
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Adaptability
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Time Management
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Teamwork
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Organizational Skills
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Detail Oriented
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Problem Solving

Roles & Responsibilities

Experience in managing UCAS applications and higher education admissions processes
Excellent communication and customer service skills with ability to respond to applicants promptly
Knowledge of student visa processes, CAS issuance, and international student application requirements
Ability to coordinate across departments (finance, programme leaders) and support marketing/events with data/reporting capabilities

Requirements:

Manage end-to-end admissions process including UCAS applications for home and international students, issue CAS, and transmit enrollment data to validating partner, ensuring timely processing and visa compliance
Advise and support applicants with information and queries, and coordinate orientation and admissions communications via email, video calls, or in person
Support marketing and recruitment activities (presentations to schools, open days, recruitment fairs) and collaborate with Programme Leaders; assist in organizing events
Maintain updated records across platforms, prepare weekly reports, monitor performance, and liaise with the finance team to verify payment status and ensure smooth enrollment

Hochschule Macromedia | Macromedia University of Applied Sciences

Education

About Hochschule Macromedia | Macromedia University of Applied Sciences

Wir sind ist eine bundesweit tätige, private Hochschule mit über 5.000 Studierenden und 140 Professorinnen und Professoren. Campus gibt es in München, Stuttgart, Freiburg, Frankfurt, Köln, Hamburg, Leipzig und Berlin. Unterrichtssprachen sind Deutsch und Englisch. Zum Portfolio der Hochschule Macromedia gehören staatlich-anerkannte BA- und MA-Studiengänge in den Bereichen Medien, Musik und Journalismus, Film, Schauspiel und Psychologie sowie Management und Mode, Coding, Design und Games. Ein PhD-Studium in Kooperation komplettiert das Studienangebot, bei dem fachübergreifend die Chancen des digitalen Wandels im Zentrum stehen. Seit 2013 ist die Hochschule Macromedia Teil der privaten Bildungsgruppe Galileo Global Education. Mit 54 Schools und etwa 170.000 Studierenden ist Galileo europaweit der größte Anbieter für Studien- und Ausbildungsgänge im Segment angewandte Kunst, Kommunikation und Management. www.hochschule-macromedia.de/impressum +++ Macromedia University is a nationwide, private university with more than 5,000 students and over 140 professors. There are campuses in Munich, Stuttgart, Freiburg, Frankfurt, Cologne, Hamburg, Leipzig and Berlin. Teaching languages are German and English. The portfolio of the Macromedia University of Applied Sciences includes state-recognized BA and MA courses in media, music and journalism, film acting and psychology as well as management and coding, fashion, design and games. A PhD programme in cooperation completes the portfolio, which focuses on the opportunities of digital change across disciplines. Since 2013, Macromedia University has been part of the private education group Galileo Global Education. With 54 schools and approximately 170,000 students, Galileo is Europe's largest provider of study and training programs in the field of applied arts, communication and management. www.macromedia-university.com

Company type: SME

Industry: Education

Founded: 2018

Company size: 201 - 500

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Job description

Job summary

The role’s primary duty is to manage the UCAS applications, with focus on home students, with the aim of contributing to achieve the School’s targets.

The Admissions Officer will also manage on a daily basis orientation and admission processes of prospective and enrolled home students and international students when required. The jobholder will handle requests from online and offline channels, applying the required procedures, in order to optimise the effectiveness of the information and orientation process, up to enrollment.

The incumbent will also support marketing activities, mainly in London, such as presentations to schools, open days, recruitment fairs, together with supporting any company events. Finally, they will be in regular contact with the finance office with the aim of verifying the payment status of enrolled students and will cooperate with the other departments as needed.

Key purpose of the role

To provide students with information and advice on the courses’ available at Istituto Marangoni London on a daily basis;
To assess and process students’ applications via UCAS and other channels;
To ensure that applications are processes in a timely manner;
To promptly report and escalate complicated cases to the line Manager;
To issue CAS’ (Confirmation of Acceptance for Studies);
To support the end-to-end Admissions and administration process;
To transmit enrollment data to the validating partner in a timely manner;
To ensure that the correct procedures are followed when processing applications, paying particular attention to international students’ application requiring a Visa;
To support students throughout the whole application process and to respond to applicants’ queries in a timely manner;
To support the team with weekly reports preparation;
To manage the orientation requests, by email, video call or in person;
To support activities such as open days, fairs and presentations to Schools;
To closely collaborate with Programme Leaders during the admission process;
To keep all the platforms used updated;
To achieve own targets and monitoring own performance;
To work flexibly and support the department by undertaking appropriate duties as required.