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Inside Property Adjuster

Key Facts

Remote From: 
Full time
English

Other Skills

  • Decision Making
  • Communication
  • Time Management
  • Teamwork
  • Customer Service
  • Willingness To Learn

Roles & Responsibilities

  • Residence in Tennessee to support territory for the role
  • Ability to conduct physically demanding field inspections (lifting, carrying equipment, climbing ladders, navigating roofs, crawling spaces)
  • Intermediate understanding of the company’s insurance policies and industry practices
  • Basic understanding of the systems and technology used within the company

Requirements:

  • Collaborate with fraud or subrogation teams to achieve the best outcomes
  • Investigate homeowner first-party claims (coverage, damages, subrogation) with discretion and independence within established authority
  • Identify key components of residential construction and repair
  • Assess customer needs and provide appropriate customer service

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

Responsible for investigating and confirming the facts of loss for Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role works independently, prioritizing own responsibilities.

National General is seeking an Inside Property Adjuster to join our Tennessee Claims team!  This position offers the flexibility of primarily working remotely while also conducting occasional in-person inspections to evaluate homeowner property claims. This role requires physical agility, including lifting and carrying equipment, climbing ladders, navigating roofs and varying heights for inspection purposes, and accessing crawl spaces as needed. To best support the assigned territory, the ideal candidate will reside in Tennessee.

Key Responsibilities

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

• Demonstrates intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

• Handles investigation regarding most aspects of homeowner first party claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

• Recognizes and identifies key components of residential construction and repair

• Identifies customer needs and works to meet those needs using appropriate customer service skills

• Demonstrates a basic understanding of systems and technology used within the company

• Learns how to determine subrogation or fraud potential and how to handle

Supervisory Responsibilities

• This job does not have supervisory duties.

#LI-TR1

Compensation

Base compensation offered for this role is:

Inside Adjuster Cons I: $53,500 - $77,800

Inside Adjuster Cons II: $56,000 - $82,500

Inside Adjuster Sr Cons I: $65,650 - $104,100

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.


For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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