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Appointment Coordinator (Central Time)

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
48 - 48K yearly
English, Spanish

Other Skills

  • Customer Service
  • Microsoft Office
  • Sales
  • Non-Verbal Communication
  • Adaptability
  • Teamwork
  • Self-Motivation

Roles & Responsibilities

  • At least 2 years of sales or customer service experience
  • Ability to handle large volume of outbound calls and chats (100+/day)
  • Professional verbal and written communication skills
  • Experience using a CRM tool

Requirements:

  • Conduct in-depth qualification on 100+ leads daily and adhere to the established lead process per training manual
  • Engage with prospective patients through text, email, or phone using the CRM to arrange in-clinic or virtual consultations
  • Establish and meet specific KPIs or sales goals as part of the role
  • Handle other tasks as assigned by management

Job description

About Us

AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure removes fat and tightens skin, while sculpting targeted areas of the body, allowing for quick healing with minimal bruising, tighter skin, and precise results. More than 75,000 AirSculpt cases have been performed in AirSculpt’s 30+ premium locations throughout the U.S. and Canada.

As an Appointment Coordinator at AirSculpt®, you will: 

  • Conduct in-depth qualification on 100+ leads daily and adhere to our established lead process as outlined in our training manual. 
  • Leverage our CRM tool to engage with prospective patients through text, email or phone communication, aiming to arrange either an in-clinic or virtual consultation.
  • Be responsible for establishing and meeting specific Key Performance Indicators (KPIs) or sales goals as part of your role. 
  • Handle other tasks as assigned by management.

Requirements:

  • At least 2 years of sales (preferably inside sales) or customer service experience
  • Ability to handle large volume of outbound calls and chats (100+/day) 
  • Professional verbal and written communication skills
  • Ability to work independently and as part of a team; self-motivation, adaptability, and a positive attitude
  • Experience using a CRM tool
  • Proficiency in Microsoft Office and Google Suite 
  • Full-time and weekend availability (Saturdays and/or Sundays as required) 
  • Bilingual preferred (English/Spanish)

Preferred but Not Required:

  • Bilingual (Spanish)
  • Salesforce experience

Physical Demands:

  • Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
  • Push/pull/lift up to 25 pounds

Benefits:

  • Insurance: medical, dental, vision, basic life and AD&D benefits for individual employees
  • Retirement Plan: 401(k) & Roth IRA
  • Paid Time Off: vacation and sick days, as well as company holidays

Compensation 

$21-22/hour, plus monthly bonus based on Key Performance Indicators. 

Full compensation packages are based on candidate experience and relevant licenses or certifications.

AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster

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