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Professional Liability Claims Examiner III

Key Facts

Full time
Mid-level (2-5 years)
English

Other Skills

  • Computer Literacy
  • Professionalism
  • Communication
  • Time Management
  • Teamwork
  • Detail Oriented

Roles & Responsibilities

  • Experience handling professional liability claims, including Errors & Omissions and Nursing Home Professional Liability.
  • Ability to oversee outside investigative services and coordinate with clients, client counsel, and investigative teams.
  • Strong analytical skills for determining reserves, loss exposure, and settlement strategy, and for preparing loss reports.
  • Excellent written and verbal communication skills with claimants, their legal representatives, and client stakeholders.

Requirements:

  • Review, process, and conclude assigned claims including investigation and evaluation of complex Professional Liability – Errors and Omissions as well as Nursing Home Professional Liability claims.
  • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion.
  • Maintain an ongoing diary and document all correspondence, reports, discussions, and decisions in the claim file.
  • Prepare Loss Reports providing a thorough analysis of liability and damages, assess reserves and settlement recommendations, and initiate subrogation or risk transfer efforts where applicable.

Job description

SUMMARY: Responsible for the prompt review of policy information including all relevant endorsements and schedules to determine coverage for loss and injury. Conduct an efficient claim examination and investigation leading to the final resolution of professional liability claims including matters in litigation. Frequent contact and interaction with involved parties including claimants and their legal representatives will be required. Recommendations regarding loss exposure and associated reserve and settlement strategy will be effectively communicated to the client.

DUTIES AND RESPONSIBILITIES:

  • Review, process, and conclude assigned claims including investigation and evaluation of complex Professional Liability – Errors and Omissions as well as Nursing Home Professional Liability Casualty Claims.
  • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion.
  • Maintain an ongoing diary.
  • Continually assess exposure and evaluate accurate reserves and settlement recommendations.
  • Prepare Loss Reports providing a thorough analysis of liability and damages.
  • Where applicable, determine if subrogation and/or risk transfer exists and initiate recovery efforts at the direction of the client.
  • Document all correspondence, reports, discussions, and decisions in the claim file record.
  • Provide outstanding service to the client.
  • Assist Supervisors and the Claim Department with requested tasks or special projects.
  • Other duties as assigned

EQUIPMENT OPERATED/USED: Computer, 10-key, printer, copier, fax/scanner machine and other office equipment

SPECIAL EQUIPMENT OR CLOTHING:     Appropriate office attire

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