Senior Salesforce CPQ Development Manager

What You'll Do:

We are looking for a, experienced Senior Salesforce CPQ Development Manager to join our team.

 

As a Senior Salesforce CPQ Development Manager, you will lead the design, architecture, and execution of Avalara's end-to-end Quote-to-Cash (Q2C) platform. You will create scalable, efficient, and accurate CPQ and billing solutions by partnering with business and technical teams to help growth, and seamless customer experiences. You will lead a team of engineers and administrators, define the technical roadmap, and collaborate with Sales, Finance, and Product teams. Your role will transform complex pricing, ordering, and invoicing scenarios into streamlined, automated solutions. Reporting to the Director of Business Technology, you will set engineering standards, ensure AI-first automation, and help steer the direction of critical systems that support Avalara's growth engine. Location : India-Remote

What Your Responsibilities Will Be:

 

• Lead the engineering team responsible for the design, deployment, and support of Salesforce CPQ and Billing solutions.
• Shape the Quote-to-Cash architecture to support new product launches, pricing models, billing structures, and financial operations.
• Be a important liaison to senior partners across Finance, Sales, and Product to align platform capabilities with goals.
• Implement AI-first development practices to improve team efficiency, automate workflows, and enhance user experience.
• Oversee all CPQ/Billing flows including configuration, pricing, quoting, ordering, contracting, renewals, invoicing, and collections.
• Guide the technical roadmap, establishing best practices, performance benchmarks, and platform governance.
• Review solution designs, ensuring robustness, scalability, and adherence to architecture standards.
• Mentor Salesforce admins and engineers, encouraging skill development and of technical solutions.
• Lead UAT sessions and go-lives with business teams, ensuring a smooth transitions and minimal disruption.
• Monitor platform performance and identify opportunities for optimization through automation and process redesign.
• Ensure integration strategies are sound, especially with downstream systems including ERP, finance, and product platforms.

AI Bar Raiser

• Demonstrated hands-on use of AI in CPQ/QTC workflows : Proven experience implementing AI/GenAI use-cases such as guided selling recommendations, pricing optimization, automated bundle configuration or quote validation.
• Ability to embed AI into revenue operations architecture : Has integrated AI capabilities (e.g., Einstein, Prompt Builder, external LLMs, vector search, or decision engines) directly into Salesforce CPQ processes including product configuration, approvals, renewals, amendments, and order orchestration.
• Upskills the organization & defines the roadmap : Acts as an internal AI evangelist: establishes standards, identifies high-ROI use cases, coaches architects/admins on prompt design & AI patterns, and builds a multi-year AI roadmap for CPQ and downstream billing/revenue recognition processes.

What You'll Need to be Successful:

 

• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering or a related field.
• 8+ years of Salesforce experience, with at least 4 years focused on CPQ and Billing.
• 3+ years of people management or technical leadership experience in an engineering or enterprise systems role.
• Salesforce certifications such as Administrator, CPQ Specialist, and Platform App Builder are.
• Expertise in Salesforce platform development and configuration including Apex, Flow, custom objects, and Lightning.
• Experience leading large-scale Salesforce projects from creation through delivery and optimization.
• Knowledge of CPQ and Billing managed packages and best practices across Quote-to-Cash.
• Experience applying AI/automation tools to enhance software development lifecycle and business operations.
• Work across departments and align technical programs with priorities.

This is a remote position.

#LI-Remote

Avalara is an AI-first Company:

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care of You:

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

 

What You Need To Know About Avalara:

We’re defining the relationship between tax and tech.

 

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

 

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

 

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.