Logo for Tribe Wellness Sales, Inc

Sales Performance Assessment Rep - Fully Remote

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Quality Assurance
  • Communication
  • Ethical Standards And Conduct
  • Time Management
  • Analytical Thinking
  • Detail Oriented
  • Mentorship

Roles & Responsibilities

  • Analytical, organized, and detail-oriented with a proven ability to perform deep-dive reviews of sales calls
  • Natural coaching mindset with the ability to provide actionable feedback and help reps improve
  • Passion for health and wellness, comfortable assessing calls about protocols, supplements, and customer health transformations
  • Self-starter who thrives with clear SOPs and high standards, able to work independently from a home office with a reliable tech setup (fast computer, stable internet, headset, and outage backup)

Requirements:

  • Review and assess every sales and appointment-setting rep who falls below closing thresholds, starting with those under 20% close rate
  • Provide precise, actionable feedback using the performance assessment template
  • Deliver and route the exact pre-recording training content necessary to turn underperformers into high performers
  • Track improvements and help push KPI benchmarks and script adherence across the health wellness sales team

Job description

Work Remotely from your home office assessing and elevating performance across our entire Health & Wellness sales team

Hey, Detail-Driven Performance Champion —Ready to Help Us Level Up Our Entire Tribe?

My name is Christopher Wilbourn, founder and CEO of Tribe Wellness Sales, Inc. in Austin, TX. For over 12 years, I’ve been obsessed with two things: teaching sales like a superpower and helping people live healthier, fuller lives.

If you’re a hard-working, process-obsessed, detail-loving go-getter who gets fired up about helping people and teams perform at their absolute best, stick with me—this is your story waiting to happen.

The Problem: You Want More Than a Job—You Want to Build Excellence You’re the kind of person who spots gaps others miss. You love reviewing sales calls, and figuring out exactly what needs to improve so the whole team wins. You’ve got the eye for detail and appreciation for process, but you haven’t yet found the place where your talent directly moves the needle for an entire high-performing sales organization.

The Agitation: Inconsistent Performance Hurts Everyone Every under-20% closer, every missed step in the script, every deviation from our proven process means fewer customers getting the health results they deserve and our team falling short of the performance benchmarks that we know we can hit. It’s frustrating when you know the system works—if only everyone followed it perfectly.

The Solution: Tribe’s Your Launchpad to Build Elite Standards

That’s where you come in. At Tribe Wellness Sales, we’re building a world-class Quality Department to guarantee 100% script and process adherence. I’m inviting you to step into the role of Sales Performance Assessment Rep—the critical position that will review every sales rep and appointment setting rep who falls below our closing thresholds, deliver precise actionable feedback using our performance assessment template, and send the exact pre-recording sales training content needed to turn good reps into great reps.

Here’s the Plan: Step Into High-Impact Reviews You’ll focus first on every rep closing under 20%, then complete a full Sales Performance Assessment. You’ll identify exactly where they’re strong and where they need work, then send the correct training content so they improve fast. This entire system is built, we just need your talented ear to help us find the opportunities for improvement.

Earn While You Elevate This is a paid hourly role starting at $6/hr + with clear growth as we scale the Quality Department. The better our reps perform because of your assessments, the more the whole company wins—including you.

Live Your Way Work from home, log into our lightning-fast CRM and phone system, and use our tech tools to crush it—all on your own schedule. Because this can all be done with recorded calls, there is no need to align your schedule to Tribe's regular business hours.

What’s Waiting for You Picture this: you’re the reason our sales team is hitting new highs in close rate and script adherence. You’re helping hundreds of health & wellness customers get better results because our reps are operating at elite level. You’re not just reviewing calls—you’re building the backbone of a legendary sales organization, all from your own home office.

Who I’m Looking For (Yeah, You!) You’re the hero I’m after if: • You’re analytical, organized, and love deep-dive review work • You have a natural coaching mindset and enjoy helping people improve • You’re passionate about health & wellness (you’ll be assessing calls about protocols, supplements, and customer health transformations) • You’re a self-starter who thrives with clear SOPs and high standards • You’ve got the tech setup: a fast computer, stable internet (Octane Speed 20,000+), a backup plan for outages, and a headset • Sales or quality experience is a plus, but not required—we’ll train the right person from scratch

The Call to Action: Join Your Tribe If you’re nodding your head, feeling that spark, then this is it—your shot to become the force that takes our entire sales team to the next level while we continue changing lives in health & wellness. Apply today and let’s get you inside the Quality Department.

A Quick Personal Note From Me Hey, thanks for sticking with me this far. I’m assuming since you’re still reading this, we are pretty aligned on what Tribe is doing in the world. For me, it’s personal. The Performance Assessment Rep is one of the three foundational roles that will make our Quality Department world class. You’ll be the one catching every rep who needs support before it becomes a problem, sending the exact training that moves the needle, and helping us achieve complete script adherence and push our KPI benchmarks to new all time highs.

If this lights you up, I can’t wait to meet you. Let’s do this—together.

Onward,

Christopher Chad Wilbourn

CEO and Head of Sales

Tribe Wellness Sales, Inc. Austin, TX

#li-remote

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