Review Program Manager

What is special about Lighthouse? 

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals.   We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success.  We grow together and are stronger together.  

What’s unique about this role? 

Review Program Managers are attorneys with extensive document review project management experience who serve as a central point of contact with counsel, client and internal Lighthouse stakeholders on projects requiring managed review. Review Program Managers consult on review project planning and workflow strategy – focusing first on how best to leverage technology, analytics and other Lighthouse consultative services to reduce data from linear review, and then on the optimization of workflows and incorporation of appropriate technology to improve the speed and accuracy of any eyes-on review. The Review Program Manager provides oversight and management of the work conducted by our review staffing partners to ensure quality and timeliness of all deliverables.  

This is a dynamic consultative role focused on promoting a tech-forward approach to drive down review volumes and increase the efficiency and accuracy of review team work product to help our clients drastically reduce spend on linear document review. The position centers on a consultative approach as opposed to a limited focus on execution of tactical items.  

What will this person do? 

• Consult with client / counsel to develop, implement, and supervise execution of review plans that meet both Lighthouse standards and project specific requirements.
• Manage and drive successful outcome of document review projects.
• Recommend and drive best practices in review, engaging other Lighthouse teams where appropriate.  
• Lead communication among counsel, client, internal stakeholders, and staffing partner on strategy, substance, and progress of review.
• Assist with review budgeting. 
• Design matter-specific review project plans that address review workflow strategy, delivery timelines and optimal application of technology.
• Determine appropriate project staffing levels.  Manage staffing partner and contracted resources to ensure adherence to Lighthouse standards, execution of throughput goals, and quality deliverables.
• Provide daily status reports to case teams; compile end of project summary and insights report for sales, client success, and case teams.
• Drive collaboration across Lighthouse teams including AI experts and data project managers.
• Consult on technology and analytics to drive efficiency in redaction application and privilege logging.
• Provide client-specific subject matter expertise.
• Participate in process improvement initiatives and other related duties as assigned.

Bring your passion and together we will shine. It would also be great if you had the following: 

• Five years of experience as a document review manager with review provider or law firm
• Attorney, active and in good standing in any US jurisdiction
• Strong leadership, ability to appropriately delegate tasks, and guide stakeholders through project plans and workflows while adhering to established project timelines and budget parameters.
• Self-starter with strong sense of ownership and commitment to client satisfaction
• Knowledge of litigation discovery process and objectives
• Solid understanding of TAR processes, and ability to effectively and defensibly incorporate TAR and other analytics into review workflows.
• Excellent written and oral communication skills suited to a client-facing role, careful attention to detail, and superior technical aptitude.
• Ability to manage competing priorities and work independently or as part of a team.
• Proficiency as an end user in Relativity or comparable platform
• Experience managing reviews for large, complex discovery matters such as MDLs or HSR Second Requests preferred.

Work Environment and Physical Demands 

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!  

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. 

Lighthouse offers a comprehensive quality benefits package including, medical, dental, vision, and a 401k with company match.  Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans.  We offer a generous Flexible PTO program and paid volunteer days.  Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.   

This role will be eligible to participate in an annual bonus or incentive program.