ZRA Specialist

What you can expect

You are the field-facing expert on Zoom Revenue Accelerator (ZRA) — Zoom’s AI-powered platform for revenue teams. Sales teams bring you in when customers want to see how AI can transform their sales processes. This quota-carrying role combines consultative enterprise selling with AI solution design, helping customers operationalize intelligent workflows that drive measurable business outcomes.

About the Team

Our unified AI platform combines the best of frontier innovation with Zoom’s proprietary intelligence and talent. From Zoom Revenue Accelerator to AI Companion, we are building an ecosystem that listens, learns, and acts—helping teams in revenue, support, and IT achieve more with less friction. Every product we design is guided by our core principles of trust, transparency, and privacy, ensuring that customers remain in control of their data and their outcomes.
Joining Zoom means becoming part of a team that operates with startup‑style agility inside a global enterprise. You’ll collaborate across disciplines, influence the future of AI‑powered collaboration, and see your work make a visible impact on millions of users worldwide.

What we’re looking for

• 5+ years in technical pre-sales, solutions engineering, or sales technology consulting with enterprise customers.

• Show proven ability to engage CROs, VPs of Sales, and Sales Operations leaders in strategic discussions about revenue performance.

• Demonstrate understanding of sales process design, forecasting, pipeline management, and coaching analytics.

• Have conceptual and operational knowledge of CRM and sales engagement systems (Salesforce, HubSpot, Outreach, Gong).

• Show effective communication and presentation skills; able to simplify complex AI concepts for business audiences.

• Show familiarity with Zoom’s AI stack and a working knowledge of agentic workflows (a bonus).

• Coordinate POCs or workshops that demonstrate measurable business outcomes (a bonus).

• Understand API-level integrations across sales tech ecosystems (a bonus).

• Have an entrepreneurial mindset—thrives in a fast-moving, startup-style environment within a global enterprise (a bonus).

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.