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Channel Account Manager - KSA

Zoom

Role overview

Qualifications

  • 5-7 years of experience managing partnerships in Unified Communications, Cloud, or Telephony
  • Ability to develop and execute sales strategies for partner programs and sales enablement
  • Experience with SaaS resellers in Saudi Arabia
  • Deep understanding of the partner ecosystem with excellent communication and negotiation skills to collaborate with partners and internal stakeholders

Responsibilities

  • Enhance sales revenue by building and maintaining relationships with partners in Saudi Arabia
  • Collaborate with partners on marketing plans, training, and addressing their needs
  • Drive growth through channel programs and ensure alignment with company objectives while maintaining customer satisfaction
  • Collaborate with internal stakeholders and cross-functional teams to enable partner success and drive sales through the Zoom ecosystem

About the company

Zoom logo

Zoom

Computer Software / SaaS

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

Company details

Company typeXLarge
IndustryComputer Software / SaaS
Company size5001 - 10000

Links

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Job description

What you can expect
The Channel Account Manager enhances sales revenue by building relationships with partners in Saudi Arabia They collaborate with partners on marketing plans, training, and needs. They drive growth through channel programs and align with objectives while maintaining customer satisfaction.

About the Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.
 
What we’re looking for
  • Have 5-7 years experience in managing partnerships in Unified Communications/ Cloud /Telephony space.
  • Be able to develop and execute sales strategies for Partner programs & sales enablement
  • Experience with SaaS Resellers in Saudi Arabia
  • Have a deep understanding of the Partner ecosystem
  • Possess excellent communication and negotiation skills to effectively collaborate with partners and internal stakeholders.
  • Be proficient in analyzing sales data and market trends to identify opportunities for growth with Channel partners
  • Have collaborated with the Alliances that drive the Zoom ecosystem. i.e Poly, Dten, NEAT, Oracle, Ribbon,Jabra, Verint.

ما يُمكن توقعه
يُعزز مدير حسابات القنوات إيرادات المبيعات من خلال بناء علاقات متينة مع الشركاء في المملكة العربية السعودية. ويتعاون مع الشركاء في وضع خطط التسويق والتدريب وتلبية احتياجاتهم. كما يُساهم في دفع عجلة النمو من خلال برامج القنوات، ويتوافق مع الأهداف مع الحفاظ على رضا العملاء.

نبذة عن الفريق
يُمثل فريق مبيعات Zoom قوة دافعة لنجاح الشركة. ويركز الفريق على تقديم حلول اتصالات متطورة للعملاء في جميع القطاعات، ويتفاعل بحماس مع العملاء حول العالم. ومن خلال الشراكات الاستراتيجية والنهج الذي يضع العميل في صميم اهتمامه، يلعب الفريق دورًا محوريًا في توسيع نطاق حضور Zoom العالمي، وضمان استفادة الشركات من الإمكانات الكاملة للتعاون الافتراضي.

ما نبحث عنه

  • خبرة من 5 إلى 7 سنوات في إدارة الشراكات في مجال الاتصالات الموحدة/الحوسبة السحابية/الهاتف.
  • القدرة على تطوير وتنفيذ استراتيجيات المبيعات لبرامج الشركاء وتمكين المبيعات.
  • خبرة في التعامل مع موزعي برامج SaaS في المملكة العربية السعودية.
  • فهم عميق لمنظومة الشركاء. امتلاك مهارات تواصل وتفاوض ممتازة للتعاون بفعالية مع الشركاء وأصحاب المصلحة الداخليين.
  • إتقان تحليل بيانات المبيعات واتجاهات السوق لتحديد فرص النمو مع شركاء القنوات. التعاون مع التحالفات التي تدعم منظومة Zoom، مثل: Poly، وDten، وNEAT، وOracle، وRibbon، وJabra، وVerint.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.


Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

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Marcus Rivera

Chief Revenue Officer

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