Field Sales Development Representative

Ready to be a Titan?

As a Field Development Representative (FSDR) your primary function is to effectively demonstrate the value of the ServiceTitan platform in order to qualify prospects for product demonstrations, and on a case by case basis, and when ready, perform a full cycle sale. In order to achieve this, you will be creative in your approach to prospecting and engaging potential customers. As an outside sales representative, you will be trained and prepared to pitch the value of ServiceTitan, which will include product feature demonstrations in person. 

You will receive extensive coaching, mentoring and support to grow your sales career. This will include direct access to and close mentoring from your Field Sales Account Executive counterpart, who will help prepare you to eventually become an Account Executive at ServiceTitan. We’re invested in your success and offer uncapped commission to reward those that are committed to continuous growth and development. 

We are currently looking for Field Sales Development Reps in Toronto, ONT.

What you'll do: 

• Build a strong pipeline of prospects  by qualifying potential leads in your territory 

• Maintain a complete, accurate, up-to-date sales pipeline, forecast, and activity log

• Develop creative strategies to engage and build rapport with prospective customers

• Partner with a Field Sales Account Executive to book quality on-site product demos and to collaboratively find the most successful path to closing deals

• Own, manage, and drive the full cycle sales process on select deals, from first contact through the close

• Learn the ServiceTitan platform and value propositions with the goal of conducting targeted and ad hoc product demonstrations both onsite and via Zoom

• Demonstrate the value of ServiceTitan by offering product and feature demonstrations 

• Live within assigned geographic territory or have the ability to relocate

• Onboarding: assist with onboarding new FSR team members.

• Project Work: work cross-functionally with sales leadership, rev ops, and other business stakeholders on ad-hoc project work or daily tasks.

​

What You'll Bring:

•  Exceptional verbal and written communication skills to conduct high-volume outside sales activity  

• An insatiable desire to be the best, because you recognize that every day is an opportunity to become a little bit better than the day before

• An eagerness to be coached, mentored and trained and to learn from mistakes and improve with feedback

• Proven, successful sales experience in a B2B SaaS environment

• Proven exceptional time management skills

• Previous experience in an outbound role for at least 2 years or 1 year of Field Sales experience

• Successful track record of either consistently meeting or exceeding a quota of 100% amount month over month for the last 6+ months

• Ability to handle objections and demonstrate value 

• Ability to articulate product value proposition with any level of detail or brevity

• A team-centric attitude with a desire to collaborate, support, and share learnings with peers and within your sales team

• Experience mentoring junior members on the team to be successful

• Adaptability and ability to think outside the box when addressing potential obstacles

• Maturity and self-awareness to effectively manage your day in a remote environment

• Must have a form of transportation   

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

Our Commitment to Inclusion:

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

‌

A Note on the Application & Hiring Process:

When you submit your application for the Field Sales Development Representative position, your candidacy will be considered for all available Field Sales Development Representative opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex. Our dedicated recruiting team operates centrally to review candidates for these multiple verticals. This ensures your application receives maximum exposure and that we match your skills and career interests to the team with the greatest business need and best fit. The final hiring decision and offer of employment will specify the exact company (ServiceTitan, Aspire, FieldRoutes, or Convex) and vertical team you will be supporting.

‌‌‌

Compensation Disclosure:

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected hourly rate for this role for candidates residing in Canada is $28.85 CAD, and this position is commission-eligible. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

‌

Personal Information:

ServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our Privacy Policy