Functional Architect

ABOUT ORIGIN

Origin partners with modernizing utilities to deploy and operate key business systems. Origin offers software, services, and managed solutions. We are steadfast in delivering the kind of trusted collaboration utilities need, and we have proven we can navigate industry change smoothly and efficiently. 

JOB SUMMARY

The Functional Architect plays an essential delivery role, collaborating with multiple levels of client management and subject matter experts to develop clear specifications for business requirements and data-driven solutions.   This role involves creating practical, implementable, and cost-effective designs that address client needs across the meter-to-cash landscape to modernize utilities. Functional Architects play a key role in gathering requirements and delivering solutions closely aligned with the project scope, while ensuring successful implementation of scalable, cost-effective solutions that align with clients' short- and long-term goals. 

EXPECTATIONS AND ESSENTIAL JOB FUNCTIONS

Solution/Business Domain Duties

• Develop creative, practical solutions to critical business problems across the meter-to-cash landscape.
• Analyze software requirements across multiple ERPs and domains, defining solution parameters and specifications.
• Stay current with product technologies and future industry trends to develop relevant solutions.
• Manage the functional scope of projects to reduce risks for clients and Origin.
• Collaborate with Origin and client teams to review multiple design options and ensure alignment with industry best practices.
• Assess existing client challenges and propose additional Origin service offerings.
• Facilitate design workshops to engage stakeholders and build consensus around design proposals.
• Manage client expectations throughout the project lifecycle to ensure alignment with timelines and budgets.

Customer Focus  

• Facilitate design workshops and client onboarding sessions, focusing on gathering and clarifying business requirements.
• Build strong client relationships by resolving issues within the project scope.
• Manage expectations to ensure alignment with goals, budgets, and timelines.
• Assess the business and technical impacts of proposed solutions.
• Proactively communicate with clients to resolve issues that could impact engagement success.
• Leverage knowledge from client engagements to present and identify new avenues for upselling to Origin’s existing product and service offerings.

Sales and Business Development  

• Supports account teams to develop potential solutions based on client ecosystems.
• Present additional Origin services based on identified client challenges and future needs.
• Contribute to bids and proposals, ensuring alignment with Origin’s standards and strategic objectives.
• Present solutions alongside senior management to prospective clients, emphasizing practical implementation and project feasibility.

Financial Accountability  

• Monitor project scope and communicate changes to relevant stakeholders to mitigate financial risk.
• Support project leads in resource allocation.
• Ensure the project remains in budget with careful cost management.

Mentoring Responsibilities  

• Mentor junior team members and guide workstreams as part of larger projects.
• Focus on technical mentorship and project-specific skills development.

Competencies  

• Strong written, verbal, and interpersonal communication skills, with the ability to influence stakeholders effectively.
• Ability to articulate business issues and drivers using enterprise software and CIS solutions.
• Expertise in change management, system modernization, and transformation initiatives.
• Thorough understanding of the Software Development Life Cycle (SDLC).
• Ability to plan and facilitate design workshops, engaging diverse stakeholder groups.

Solutions & Domain Experience  

• Requires 7+ years of experience in utilities, with hands-on knowledge of CIS software and implementation support.
• At least 4 years of consulting experience with Oracle Utilities products (CC&B, C2M, or CCS), including proficiency in 75% of C2M/CCS sub-modules.
• Strong understanding of meter-to-cash processes and experience transitioning from legacy systems to Oracle Utilities solutions.
• Preferred experience integrating Oracle Utilities products with enterprise applications like Customer Self Service and Field Work Management systems.
• Familiarity with design principles within the Oracle Utilities Application Framework.

Education/Experience  

• Bachelor’s degree in Computer Science, IT, or a related technology field. 
• 7+ years of related professional experience, including internships and training. Equivalent combinations of education and experience will also be considered.

Certifications

• Oracle Utilities Implementation Certification for one or multiple products is preferred but not required.

Other Qualifications

• Must be available for at least 25% travel.