Operation Lead
Leadership/IT-Level - Remote - Full Time Position
Who we're looking for?
- You’re highly organised and detail-oriented
- You’re proactiveness to improve the process and system for Operations
- You’re highly coachable, open to learn and grow via feedback
- You’re self-motivated, able to manage your time well and prioritise the tasks accordingly
- You’re able to work under tight deadlines and pressure
- You have an interest in self-development and the online coaching business
- You have Entrepreneurial Zeal & Ownership
About the role, you'll be:
The right candidate will be pro-active, efficient, driven, articulate and a well-organized strategic thinker with strong interpersonal skills.
Strategic thought leadership, proactivity
Identify gaps and suggest process improvements (internal/external) on an ongoing basis.
Planning, co-ordination, monitor, document and execution of new requirements
Experience in leading, Change management and implementing IT projects (CRM, Website and Mobile app)
A proven, high level of problem-solving experience
Ability to break down complex situations into easy-to-understand components
Strong and well-developed relationship/stakeholder management skills
Demonstration of excellent communication skills and ability to influence
High motivation and pro-active approach to situations
Open minded, able to share information, knowledge and expertise with peers & team members
Strong attention to detail
High emphasis on teamwork and leading situations
Support and Mentor direct reports and extend technical expertise on an ongoing basis.
Develop, deliver and represent Global Business Operations in internal and/or external presentations as required.
Effectively manage work priorities of self and direct reports, delegating responsibilities where appropriate
Drive & lead system integration initiatives within the Business Operations function working collaboratively with different stakeholders.
Provide other general duties as required to support the company.
Communicate effectively with internal and external stakeholders.
People management skills (direct team reporting in past roles a must)
And more as we grow!
You might be a good fit for this position if you:
- Have excellent communication and written skills in English
- Able to utilize computer technology to support customer-related activities
- Proven 5-7 years of Leadership for IT Operations / IT customer support experience
- Ability to multitask and manage time effectively
- Ability to respond to quick changes or adjustments in project delivery
- You must have constant and reliable computer and internet access
- Good efficiency with Gsutie, Excel, Microsoft Words, Google Chrome extension
- Having prior event organizing experience is a plus!
