Key Facts

Remote From:

Full time

English

Hard Skills

Financial Advising Loan Processing Loan Processing Mortgage Loan Origination Client Education Financial Needs Assessment Refinancing Overcoming Objections Business Communication

Other Skills

•
Customer Service
•
Advising

Roles & Responsibilities

Experience in mortgage lending or loan processing
Strong customer service and communication skills
Ability to educate clients on the home-buying or refinancing process
Proven ability to guide clients from application to closing

Requirements:

Overcome client’s objections and offer advice and solutions on how to better handle their mortgages
Thoroughly answer any questions or needs of the borrowers
Ensure that clients are fulfilling their financial goals and needs
Keep constant communication with clients through the loan process from application to closing

Union Home Mortgage Corp.

Financial Services

About Union Home Mortgage Corp.

Since our inception in 1970, Union Home Mortgage has guided hundreds of thousands of aspiring homebuyers through the process of achieving homeownership. Driven by the belief that homeownership should be accessible for everyone, we go the extra mile for every customer, while providing a personalized experience unmatched in the industry. Guided by the vision and dedication of our President and CEO, Bill Cosgrove, we’ve built a world-class company where people come first. With a culture that stands out in the mortgage industry, you won’t find employees here – only Partners - who live by the shared values of our Code of Conduct. We respect one another, communicate openly and hold each other accountable. Our commitment to delivering personal, world-class service has helped us expand our reach into over 44 states + D.C. and grow our annual lending volume trending over $5 billion in responsible lending per year, trending over $13 billion in 2021. NMLS #2229 Union Home Mortgage Corp. is an Equal Housing Lender. Loans are available on a fair and equal basis regardless of race, color, national origin, religion, sex, handicap, marital status, sexual orientation, familial status (having children under the age of 18), age (if old enough to enter a contract), because income is from public assistance, or because a right was exercised under the Consumer Credit Protection Act. nmlsconsumeraccess.org https://www.sml.texas.gov/wp-content/uploads/2021/07/rmlo_80_200_b_recovery_fund_notice.pdf

Company type: Large

Industry: Financial Services

Founded: 2018

Company size: 1001 - 5000

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Job description

The Consumer Direct Loan Officer is responsible for educating clients on the home-buying or refinances process and providing the highest customer service while taking loan applications to closing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Overcome client’s objections and offer advice and solutions on how to better handle their mortgages
Thoroughly answer any questions or needs of the borrowers
Ensure that clients are fulfilling their financial goals and needs
Keep constant communication with clients through the loan process from application to closing

At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!