Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Platform Design And Development Apex Code Project Management Project Documentation Project Management Project Management Stakeholder Communications Meeting Facilitation Risk Management Resource Management Technical Delivery Management Online Communication Stakeholder Communications Meeting Facilitation

Other Skills

•
Problem Reporting
•
Non-Verbal Communication
•
Quality Driven
•
Time Management
•
Problem Solving

Roles & Responsibilities

7+ years of project management experience
Hands-on experience with Salesforce (Apex and Salesforce Platform)
Strong stakeholder management, risk management, and reporting abilities
Willingness to work CET/IST hours (2:00 PM–10:00 PM)

Requirements:

Conduct weekly and monthly meetings with customers
Plan L1/L2 support and oversee related activities
Monitor enhancements, manage project tasks, ensure on-time deliverables, and coordinate resources
Document project processes using various project management tools, communicate with stakeholders, mitigate blockers/risks, and ensure high-quality project outcomes

Infrabyte Technology Solution Pvt. Ltd.

About Infrabyte Technology Solution Pvt. Ltd.

At Infrabyte, we understand that each business has unique needs when it comes to CRM solutions. That's why we offer tailored CRM solutions designed to fit your specific requirements. Our team of experienced consultants will work closely with you to understand your business needs and help you choose the right CRM solution that fits your budget and maximizes your ROI. It is our constant endeavour & unique industry-based consultative approach that helps the clients envisions, build and run more efficient businesses. Infrabyte Technology solution manage the most essential business processes to maximise business success. Contact us today to learn more about how we can help you achieve your business goals.

Founded: 2018

Company size: 51 - 200

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Job description

This is a remote position.

Must have 7+yrs experience

Role/Position: Support Manager.

Skills: Project managing,Apex, Salesforce Platform.

Timings: 2pm to 10pm

Project Manager, Project Management, Stake holder management, Risk Management, Reporting, Delivery, Monitoring SLA, Reporting SLA,

Conducting weekly/Monthly Meeting with customer.

Plan L1/L2 Support.

Monitor the enhancements, Good written/Oral communication.

Monitoring Enhancements, Planning and documenting project tasks, ensuring deliverables are delivered on-time, managing all project resources, effectively communicating with stakeholders, eliminating blockers and potential risks, Documenting projects process using various project management tools, Ensuring top-quality results and project success.

Ready to work in CET Timezone 2.00pm to 10.00pm IST.

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