Product Owner

Who We Are

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible.

The Opportunity

The Senior Product Owner, Payments, drives outcomes across online checkout, gateway integrations, settlement/reconciliation, refunds/voids, disputes, and accessibility readiness. This role owns the roadmap for Payments features, defines measurable outcomes, and partners cross-functionally to deliver increments that improve payer experience and operational results.

What You Will Do

• Own product vision, roadmap, and outcomes; define KPIs and monitor performance.
• Prioritize and maintain the backlog; write high-quality epics, stories, and acceptance criteria.
• Lead discovery and solution design; ensure increments meet requirements.
• Drive release planning, enablement, and communications.
• Run continuous improvement experiments and partner with Engineering.
• Partner with Compliance/Security on PCI/SOC/NACHA impacts and audit readiness.

What You Will Need to Succeed

• Advanced knowledge of payment methods and flows: card-not-present, ACH/EFT, digital wallets.
• Expertise in risk & operations: tokenization, AVS/CVV, 3-D Secure, fraud controls, chargebacks, settlement, reconciliation.
• Strong compliance & security: PCI DSS Level 1, SOC 1/2, NACHA rules, EMV concepts, PII/PHI handling.
• Accessibility: WCAG 2.1 AA baseline and advancement toward WCAG 2.2 AA.
• Data & reporting: lifecycle telemetry, GL/ledger mapping, reconciliation reports.
• Integration patterns: postbacks/webhooks, idempotency, retries, SFTP batch exchanges.
• Proficiency with Jira, Confluence, analytics tools, and SQL.

Qualifications

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field; MBA or equivalent experience preferred.
• 5+ years in Product roles with 3+ years focused on Payments/FinTech or GovTech.
• Proven delivery of payments features at scale.
• Experience with public-sector clients, accessibility requirements, and enterprise integrations.

Preferred Certifications

• CSPO (Certified Scrum Product Owner) or equivalent.
• Payments certifications (e.g., ePayResources, NACHA Accredited ACH Professional).
• Accessibility training aligned to WCAG AA.

What we Offer

• A dynamic and supportive work environment in a mission driven organization
• Competitive salary and benefits package, including health, dental, vision insurance
• Unlimited PTO (paid time off)
• HSA and FSA options
• 401(k) plan with matching contributions
• Paid parental leave
• ABLE matching contributions for the disability community
• Employer paid short term and long-term disability insurance and group term life insurance
• Financial and legal assistance through our EAP (Employee Assistance Program)
• Opportunities for personal development and career advancement with free access to unlimited courses via Udemy
• The chance to make a significant impact on the delivery of government services and the lives of citizens

EEO Statement

We are an equal opportunity employer and value diversity. We are committed to an inclusive environment for all. All candidates will be considered based on qualifications, merit, and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.