Key Facts

Remote From:

Full time

English

Hard Skills

Microsoft Bookings Cross-Selling Distribution Management Systems Booking (Trades) Airline Management International Laws Flight Planning Customer Centricity

Other Skills

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Record Keeping
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Professionalism
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Adaptability
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Communication
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Multitasking
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Customer Service
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Detail Oriented

Roles & Responsibilities

Proven experience as a Travel Reservation Agent with proficiency in Sabre, Amadeus, Galileo, and Travelport
Strong attention to detail and the ability to multitask efficiently
Excellent communication skills and a client-focused attitude
Ability to work in a fast-paced environment and adapt to changing client needs

Requirements:

Manage reservations and bookings using Sabre, Amadeus, Galileo, and Travelport to book and modify travel arrangements (flights, hotels, car rentals, and more)
Deliver exceptional customer service by addressing client inquiries and special requests with a professional and friendly demeanor
Stay informed on travel policies, airline rules, ticketing requirements, and fare structures to provide accurate guidance
Upsell and cross-sell travel services to enhance the client's travel experience

Easy Outsource

About Easy Outsource

As a business owner, there comes a time when you’re faced with a chicken or egg situation.Your business is growing fast, so your need for talent is increasing. But finding, training, and managing new people requires time.Time you don’t have, because you’re busy with the onslaught of new work.So you try to hire more but your team can’t find people you need fast enough.Worst of all… you’ve tried delegating & even outsourcing before and it didn’t work. It’s hard to find people to mesh with your team, and it’s even harder to manage them remotely.As an outsourcing company, our goal isn’t just to find you workers. We’ll find you that perfect match.Because unlike other outsourcing companies, Recruitment is in our DNA. With a combined 47 years of experience recruiting for finance, tech, marketing, SaaS, & the healthcare sector, EasyOutsource partners with fast-growing companies to provide diverse, & top-notch talent not just in North America but worldwide.Our easy Triple-C formula of Caliber talent, Client-focused approach, & Cost-effective service solves the hassle of finding talented remote workers.So if you want to> Hire at scale, while keeping costs low> Find specialized skills too expensive in your area> Stay innovative with a diverse team> Find remote workers sans the challenges of managing themApply for a consultation with one of our talent experts:https://www.easy-outsource.com/Let’s see if we’re a good fit. We’ll ask questions about your business — your goals, challenges, & hiring requirements.Our experts will explain our criteria in matching offshore talent with different businesses, & answer questions you may have. The goal is to understand your goals and management style to see if we can collaborate.After that, they’ll go back to our team with your requested talent profile so we can start sourcing a candidate.If you’re ready for new team members at half the cost (& headaches), let’s talk https://www.easy-outsource.com/

Company type: Startup

Founded: 2018

Company size: 11 - 50

Website LinkedIn See all jobs →

Job description

This is a remote position.

We are seeking a skilled Travel Reservation Agent to join our team and assist clients in making travel arrangements. The ideal candidate should be proficient in GDS systems such as Sabre, Amadeus, Galileo, and Travelport and have experience handling reservations for flights, hotels, and other travel services. If you’re detail-oriented and passionate about delivering excellent service, we’d love to hear from you!

Key Responsibilities:

Manage Reservations and Bookings: Utilize Sabre, Amadeus, Galileo, and Travelport to make and modify travel reservations for flights, hotels, car rentals, and more.
Deliver Exceptional Customer Service: Address client inquiries and special requests while maintaining a professional and friendly demeanor.
Stay Informed on Travel Policies: Keep up-to-date with airline policies, ticketing rules, and industry regulations to provide accurate guidance.
Upsell and Cross-Sell Travel Services: Identify opportunities to offer additional services that enhance the client's travel experience.
Maintain Accurate Records: Manage booking modifications, cancellations, and rebookings while maintaining accurate records in the system.

Requirements:

Proven experience as a Travel Reservation Agent with proficiency in using Sabre, Amadeus, Galileo, and Travelport.
Strong attention to detail and the ability to multitask efficiently.
Excellent communication skills and a client-focused attitude.
Ability to work in a fast-paced environment and adapt to changing client needs.
Knowledge of travel regulations, ticketing rules, and fare structures.