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Vendor Manager – E-commerce / Shopify

Roles & Responsibilities

  • 4–5+ years of experience in e-commerce operations, preferably with Shopify.
  • Strong understanding of e-commerce operations, product lifecycle management, and inventory coordination.
  • Strategic thinker with excellent analytical skills and the ability to translate data into actionable improvements.
  • Exceptional communication and relationship management skills.

Requirements:

  • Manage and maintain strong relationships with e-commerce vendors and suppliers to ensure consistent performance and compliance with company standards.
  • Monitor vendor performance metrics, identify areas for improvement, and implement process enhancements to increase efficiency, product quality, and customer satisfaction.
  • Collaborate with internal teams (Operations, Marketing, Product, and Customer Service) to ensure vendor offerings align with overall e-commerce strategy and business objectives.
  • Develop and execute strategies to optimize product assortment, pricing, inventory flow, and fulfillment processes.

Job description

This is a remote position.

About the Role:

We are looking for a strategic and detail-oriented professional to oversee and optimize our e-commerce vendor relationships. This role focuses on operational excellence, improving vendor performance, and aligning vendor initiatives with business goals, rather than traditional sales or sourcing. The ideal candidate has 4–5+ years of experience in e-commerce operations, preferably with Shopify, and can translate insights into actionable strategies.

Key Responsibilities:

  • Manage and maintain strong relationships with e-commerce vendors and suppliers to ensure consistent performance and compliance with company standards.

  • Monitor vendor performance metrics, identify areas for improvement, and implement process enhancements to increase efficiency, product quality, and customer satisfaction.

  • Collaborate with internal teams (Operations, Marketing, Product, and Customer Service) to ensure vendor offerings align with overall e-commerce strategy and business objectives.

  • Develop and execute strategies to optimize product assortment, pricing, inventory flow, and fulfillment processes.

  • Review and approve vendor content, including product listings and descriptions, ensuring accuracy, brand consistency, and alignment with Shopify platform standards.

  • Stay up-to-date on e-commerce trends, competitor activity, and platform updates to inform strategic decisions and vendor initiatives.

  • Lead projects to streamline vendor operations, reduce costs, and enhance the overall e-commerce customer experience.



Requirements

Qualifications:

  • 4–5+ years of experience in e-commerce operations, preferably with Shopify.

  • Strong understanding of e-commerce operations, product lifecycle management, and inventory coordination.

  • Strategic thinker with excellent analytical skills and the ability to translate data into actionable improvements.

  • Exceptional communication and relationship management skills.

  • Detail-oriented, organized, and capable of managing multiple projects simultaneously.

  • Familiarity with vendor performance KPIs and e-commerce metrics.

Preferred:

  • Experience with other e-commerce platforms (Amazon, WooCommerce, Lazada, Shopee) is a plus.

  • Background in operational strategy, process optimization, or supply chain management.




Salary: PHP 80,000 - PHP 100,000

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