Cash Posting Auditor

The Cash Posting Auditor within Revenue Cycle Management oversees the accuracy, integrity, and compliance of all cash posting procedures in the revenue cycle department. This role is responsible for conducting thorough audits, reviews, and analyses of payment posting operations to detect discrepancies, reduce risk, and enhance payment posting and reconciliation processes. 

• Demonstrate knowledge of and commitment to the Healthrise Core Values.
• Exhibit proficiency in audit planning, execution and documentation, utilizing established methodologies and tools to evaluate the effectiveness, efficiency, and integrity of revenue cycle operations. 
• Conduct formal audits of cash posting workflows, including receipt, posting, and reconciliation of payments across multiple payer types and systems.
• Ensure adherence to internal policies, standard operating procedures (SOPs), and regulatory requirements.
• Identify root causes of posting discrepancies or variances and recommend corrective action plans.
• Verify balancing accuracy between payments received and posted in financial systems.
• Track audit findings, trends, and areas of opportunity; report insights to leadership with recommendations.
• Support ongoing improvement initiatives to strengthen the accuracy and timeliness of cash application processes.
• Ensure proactive reconciliation and resolution of unapplied or misapplied payments.
• Prepare comprehensive audit reports, findings summaries, and recommendations for management review and dissemination and communicate audit results, trends, and insights to stakeholders to facilitate informed decision-making and process improvement efforts. 
• Maintain up-to-date knowledge of payer payment structures, remittance advice formats, and industry cash posting standards.
• Display adaptability to evolving regulatory requirements, technological advancements, and organizational priorities, maintaining responsiveness and agility in managing changing revenue cycle challenges and opportunities. 
• Collaborate cross-functionally with Cash Posting Representatives, Supervisors, and Revenue Cycle teams to reinforce best practices.
• Participate in training and coaching efforts to support quality improvement and compliance.
• Performs other duties as assigned by Supervisor or Director.

Required Qualifications

• High School Diploma or equivalent; Associate’s or Bachelor’s degree in Healthcare Administration, Accounting, Business Administration, or related field preferred.
• 2+ years of experience in healthcare cash posting, revenue cycle, or healthcare finance.
• Proficiency in reconciling electronic remittance advice (ERA), lockbox payments, and manual postings.
• Familiarity with Medicare, Medicaid, commercial insurance, and managed care payment type. 
• Detail-oriented with strong organizational, analytical, and problem-solving skills.
• Effective communication skills, both written and verbal.
• Basic proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Ability to work independently and collaboratively in a remote environment.
• Experience using Epic or other healthcare financial systems preferred.

Preferred  

• Certified Medical Reimbursement Specialist (CMRS), Certified Revenue Cycle Representative (CRCR), or equivalent certification.
• Previous experience auditing or overseeing payment posting in a multi-site or complex healthcare organization.