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Business Support Administrator (Retail)

Roles & Responsibilities

  • Bachelor's degree in a related field
  • Sound clerical or administration experience
  • Intermediate knowledge of computer systems (Google, Access, Excel, Word and modern ERP systems)
  • Strong verbal and written communication skills

Requirements:

  • Raising purchase orders and generating client invoices
  • Coordinate delivery of goods and services to all clients and liaise with suppliers to ensure smooth contracts
  • Support HR activities including coordinating interviews, onboarding packs, and maintaining personnel files
  • Provide payroll and general administrative support to the team

Job description

This is a remote position.

Our Client (UK Based), a facility management company and a retail business serving hundreds of Clients in Ghana and UK businesses is seeking to employ an ambitious, focused, talented and honest Business Support Administrator to join their team in Accra, Ghana.


Key Responsibilities
  • Raising Purchase orders, receipting into producing invoices for clients.
  • Work with Business Directors supplier to ensure smooth operation of the contracts with individual clients and other businesses and businesses.
  • Responsible for stock and sales, processing orders and ensuring that when the delivery is received it is stored correctly and Management advised of any issues.
  • Support HR, coordinating interviews, organize new starter packs, HR filing and updating of personnel files.
  • Payroll support.
  • Marketing support.
  • General administration duties.
  • Contribute to the effective application and development of procedures adhering to timescales which enable the completion of the day-to-day activities.
  • Coordinate the delivery of goods and services to all clients.
  • Run essential errands such as banking, client visits, sourcing of office essentials etc.


Requirements

  • A minimum of Bachelors' degree level in any related field.
  • Sound clerical or administration experience.
  • Intermediate knowledge of computer systems (Google, Access, Excel, Word and modern ERP systems)
  • Strong verbal and written communication skills.
  • Good organizational skills, and able to prioritize tasks, manage multiple deadlines, and see tasks through to completion.
  • A sound knowledge of what makes excellent customer service, including a professional telephone manner.
  • An awareness of how to treat confidential and sensitive information appropriately.
  • A flexible approach to their work, and able to work well with minimal supervision.
  • A good attention to detail, with a real focus on accuracy, and will work hard to ensure a right first-time approach.
  • Very comfortable working with numbers, and able to analyze and interpret data effectively.
  • Good knowledge of the use of social media platforms i.e., Facebook, Instagram, snapchat and WhatsApp.


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