Administrative Virtual Assistant

This is a remote position.

Our client is looking for a highly organized and communicative Customer Service and Administrative Assistant to join their team on a full-time, fully remote basis. Our client is a prominent player in the landscaping industry, recognized for their significant growth and commitment to quality service in recent years.

Section: Job Description

Responsibilities:

• Act as the primary point of contact, receiving and processing service requests from both new and existing clients through various channels.
  

• Efficiently schedule and coordinate landscaping and mowing services, strategically assigning field teams according to geographic location and availability.
  

• Meticulously manage and update the master service calendar to prevent scheduling conflicts and ensure timely job completion.
  

• Proactively communicate with clients and field personnel, sending service confirmations and reminders.
  

• Monitor the status of all active jobs, tracking completions and promptly addressing any delays or necessary rescheduling.
  

Requirements

• Proven experience in a customer support, scheduling, or administrative role.
  

• Exceptional verbal and written communication abilities, with a professional and courteous demeanor.
  

• Demonstrated capability in calendar management and task coordination.
  

• Must be highly organized, detail-oriented, and skilled at prioritizing multiple tasks simultaneously.
  

Qualifications:

• Practical familiarity with standard scheduling or CRM platforms (e.g., Google Calendar, Microsoft Excel, or similar software).
  

• Previous experience within a service-oriented business, such as landscaping, home services, or a similar field, is a strong advantage.
  

Benefits

• Full-time
  
• 100% remote position.
  
• They offer a competitive compensation package and the opportunity to be an integral part of a dynamic and growing team.