Network Analyst

This is a remote position.

Key Responsibilities

• Monitor network performance and availability, ensuring uptime and performance levels meet or exceed defined SLAs
  

• Troubleshoot network issues and provide timely resolution to network-related incidents
  

• Configure, maintain, and optimize network devices including routers, switches, and firewalls
  

• Maintain and manage firewall security policies to ensure compliance with industry standards and internal security requirements
  

• Perform network troubleshooting and log analysis to identify root causes and prevent recurring issues
  

• Collaborate with cross-functional IT teams to resolve complex, multi-layered technical issues
  

• Respond to customer inquiries and provide technical support for network-related concerns
  

• Document network configurations, changes, and procedures to maintain accurate and up-to-date network inventories
  

• Participate in the design and implementation of network solutions, including:
  

  • Network architecture and design
    

  • VLAN management
    

  • Routing and switching
    

  • Wireless networking
    

  • Load balancing
    

  • VPN configurations
    

• Continuously evaluate network performance and recommend improvements to increase efficiency, reliability, and cost-effectiveness
  

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field
  

• 4–5 years of experience in network operations, maintenance, or a similar role
  

• Fortinet NSE or CCNA certification preferred
  

• Strong background in routing, switching, VLANs, VPNs, and wireless networking
  

• Solid experience with network troubleshooting and log analysis
  

• Hands-on experience with next-generation firewalls (Fortinet/FortiGate experience is a strong plus)
  

• Strong technical skills in:
  

  • FortiGate configuration
    

  • Network design and security compliance
    

  • VLAN management
    

  • Routing and switching
    

  • Wireless networking
    

  • Load balancing
    

  • VPN configuration
    

• Ability to troubleshoot and resolve complex network issues independently
  

• Excellent analytical and problem-solving skills
  

• Strong written and verbal communication skills
  

• Ability to work effectively in a collaborative team environment
  

• Comfortable working in a fast-paced, dynamic setting
  

Job Requirements

• Willingness to accept a long-term work-from-home arrangement
  

• Amenable to a permanent night shift schedule
  

Benefits

• Full Philippine Statutory Benefits
  

• 13th Month Pay
  

• De Minimis Allowance
  

• Night Shift Differential Pay
  

• Paid Time Off (PTO)
  

• Health Insurance
  

• Life Insurance (up to PHP 3M coverage)
  

• Company-Provided Equipment