Key Facts

Remote From:

Anywhere

Full time

English

Hard Skills

Other Skills

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Sales
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Customer Service
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Microsoft Office
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Communication
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Time Management
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Teamwork
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Organizational Skills
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Social Skills

Roles & Responsibilities

Bachelor's degree in Business Administration, Marketing, or a related field.
Proven sales and customer service experience in the IT industry.
Experience with product listings on platforms such as Amazon and OLX, and familiarity with CRM tools (e.g., Zoho) and Microsoft Office.
Strong English communication skills and ability to work independently in a remote environment with excellent organizational and time-management abilities.

Requirements:

Sell IT solutions for IT infrastructure and digital transformation (networks, servers, security, ERP, CRM, UPS) and prepare quotations.
Create and manage product listings on platforms like Amazon and OLX; contact clients by phone and email to promote products and services.
Handle customer inquiries, complaints, and feedback; monitor sales performance and provide regular reports to management.
Manage emails and CRM contacts using Zoho; stay up-to-date with e-commerce trends and collaborate with marketing to implement sales strategies.

Job description

This is a remote position.

We are looking for a highly motivated and dynamic Sales Specialist to join our team. The successful candidate will be responsible for selling IT solutions for IT infrastructure and business digital transformation. This includes networks, servers, security, ERP, CRM, SMS gateway, e-commerce, digital marketing, UPS, network switches (such as Aruba and Fortinet), antivirus software, and SMS gateway services and connections. The ideal candidate should have knowledge of IT and be fluent in English, as this position will be remote-based in Egypt.

Key Responsibilities:

• Sell IT solutions for IT infrastructure and business digital transformation, including networks, servers, security, ERP, CRM, SMS gateway, e-commerce, digital marketing, UPS, network switches (such as Aruba and Fortinet), antivirus software, and SMS gateway services and connections.

• Create and manage product listings on platforms such as Amazon and OLX.

• Contact clients by phone and email to promote our products and services.

• Obtain prices from vendors and prepare quotations for clients.

• Handle customer inquiries, complaints, and feedback in a timely and professional manner.

• Work closely with the marketing team to develop and implement sales strategies.

• Monitor and analyze sales performance and provide regular reports to management.

• Stay up-to-date with the latest e-commerce trends and technologies.

• Register the company in Egypt and ensure compliance with local regulations (if necessary).

• Manage emails and CRM contacts using Zoho.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.

• Good command of English.

• Proven experience in sales and customer service in the IT industry.

• Experience with product listing on platforms such as Amazon and OLX.

• Knowledge of IT and experience with software such as Microsoft Office and CRM.

• Strong communication and interpersonal skills, with fluency in English.

• Ability to work independently and in a remote environment.

• Excellent organizational and time-management skills.

• Knowledge of Odoo ERP and/or Magento is a plus.

• Experience with Zoho to manage emails and CRM contacts.

• Must have their own devices (mobile and laptop) and a reliable internet connection.

Benefits

This is a full-time position with competitive compensation and benefits packages. If you are passionate about IT solutions and have a strong desire to work in a dynamic and collaborative team environment, we encourage you to apply today!