Key Facts

Remote From:

Fixed term

Expert & Leadership (>10 years)

English

Hard Skills

Applicant Tracking Systems Learning Management Systems Google Workspace Employee Onboarding Calendar Management Escalation Management Short Message Peer-To-Peer Task Management Employee Onboarding Compliance Management Email Management Notion (Software) Online Communication Process Architecture Organizational Structure

Other Skills

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Google Sheets
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Record Keeping
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Administrative Functions
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Calmness Under Pressure
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Accountability
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Professional Communication
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Multitasking
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Detail Oriented
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Reliability

Roles & Responsibilities

2+ years of administrative, coordination, or operations experience
Experience in HR, onboarding, or people operations preferred
Strong organizational skills and ability to manage multiple work streams
Proficiency with Google Workspace; experience with Notion or LMS platforms is a plus

Requirements:

Manage the New Hire Inbox: monitor and respond to onboarding email inbox daily, answer routine onboarding questions, escalate complex issues, and maintain clear, professional communication
Guide New Hires Through Early Onboarding Steps: track completion of pre-boarding and onboarding tasks, send reminders via email/text, proactively follow up with missing steps, and maintain tracking systems
Attendance/Orientation Support: take attendance for onboarding sessions and trainings, ensure attendance, follow up with no-shows, and maintain attendance documentation
Training Compliance Monitoring: monitor required training completion, send reminders/escalation notices for overdue trainings, and maintain accurate completion records

Midi Health

Healthtech: Health + Technology

About Midi Health

Meet Midi: The only virtual care platform focused on female midlife health. Our care is designed by world class experts in perimenopause, menopause, and more. Everything we do serves our mission—to help women feel strong and healthy through a critical chapter of their lives and careers. We take a holistic approach to improve the symptoms of midlife hormone change, based on every woman’s health history, lifestyle, and genetics. Our customized Care Plans include: - Prescription hormonal and non-hormonal medications (including HRT) - Lifestyle coaching and wellness therapies - Supplements and botanicals - Specialized care paths for cancer survivors and those at risk Midi visits and prescriptions are covered by most PPO insurance plans. We also integrate with employers and the entire benefits ecosystem to offer a fully-reimbursed medical program, because we believe great care should be accessible AND affordable.

Company type: Startup

Industry: Healthtech: Health + Technology

Founded: 2018

Company size: 11 - 50

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Job description

Onboarding Coordinator (Contract) @ Midi Health

We are seeking a detail oriented and highly organized Onboarding Coordinator (Contract) to support our People Onboarding team during periods of onboarding growth. This individual will play a key role in ensuring a smooth and consistent new hire experience by managing onboarding communications, tracking attendance and training completion, and proactively guiding new hires through early onboarding milestones. This is an execution focused role designed to provide administrative and coordination support to the onboarding function.

Scope of Work

The Onboarding Coordinator will:

1. Manage the New Hire Inbox

Monitor and respond to the onboarding email inbox daily
Answer routine onboarding questions
Escalate complex issues as needed
Maintain clear, professional, and timely communication

2. Guide New Hires Through Early Onboarding Steps

Track completion of pre-boarding and onboarding tasks
Send reminder emails and text messages to ensure deadlines are met
Proactively follow up with new hires who are missing required steps
Maintain tracking systems (Notion, Google Sheets, LMS, etc.)

3. Attendance & Orientation Support

Take attendance for onboarding sessions and required trainings
Ensure all new hires attend scheduled orientation sessions
Follow up immediately with no-shows via email and text
Maintain attendance documentation

4. Training & Compliance Monitoring

Monitor required training completion (LMS, compliance modules, etc.)
Send reminders and escalation notices for overdue trainings
Maintain accurate records of completion status

5. Administrative & Operational Support

Maintain onboarding trackers and status dashboards
Prepare onboarding materials as needed
Support calendar coordination for onboarding sessions
Complete additional onboarding related administrative tasks as assigned

Qualifications

2+ years of administrative, coordination, or operations experience
Experience in HR, onboarding, or people operations preferred
Strong organizational skills and ability to manage multiple work streams
Exceptional follow-through and attention to detail
Comfortable sending proactive reminders and holding people accountable
Strong written communication skills
Proficiency with Google Workspace; experience with Notion or LMS platforms is a plus

Key Competencies

Highly responsive and dependable
Process oriented and comfortable working within SOPs
Calm under pressure
Professional communicator
Able to work independently with minimal oversight

Contract Details

Contract position
Estimated hours per week: 40
Rate of Pay: $25-30/hr, dependent on experience and location
Remote
Reports to Jennifer Ziesemer, Employee Experience Manager

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At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.

Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com.

Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.

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