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Language Interpreter (English & Mandarin/Cantonese)

Key Facts

Remote From: 
Fixed term
Entry-level / graduate
English,

Other Skills

  • •
    Client Confidentiality
  • •
    Communication
  • •
    Active Listening
  • •
    Detail Oriented

Roles & Responsibilities

  • Fluent in English (Read, Speak, Write)
  • Fluent in Mandarin/Cantonese (Read, Write, Speak)
  • Based in or eligible to work from home in Malaysia, Thailand, Indonesia, Philippines, or Cambodia
  • Own mobile phone with Android 12+ or iOS 15+ and a reliable internet connection for remote interpretation

Requirements:

  • Accurately interpret live conversations between callers and emergency or service operators, including healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement, and general business
  • Convey messages in the caller's preferred language (English or Mandarin/Cantonese) while preserving meaning, tone, and confidentiality
  • Maintain a quiet, secure home workspace and adhere to client privacy and security requirements during interpretation
  • Support 24/7 operations by working rotating 9-hour night shifts and being available for holidays as scheduled

Job description

As an interpreter, your primary role is to facilitate communication between parties who speak different languages. In the example you mentioned about a live call from 911, your main responsibility would be to accurately interpret the conversation between the caller(native language) and the emergency operator(English). Your role is to convey the message in the preferred language of the caller and ensure that both parties understand each other. A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. This position is open to most locations within Malaysia, Thailand, Indonesia & Philippines, Cambodia . The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement and General Business

Requirements

Fluent in English ( Read & Speak & Write)

Fluent in Mandarin/Cantonese (Read & Write & Speak )

Must be working from home

Own Mobile phone with Android 12 and above or IOS 15 and above

Must be willing to work rotating shift for 9 hours anytime following the required schedule by the client within 24 hours (Night Shift)

They will be entitled to 2 days off in a week which will be rotating any day

Must be willing to work on public holidays as the operation is 24/7.

If you're interested, send us your resume for more information at:

Best regards,

Adlin Haifa

Mobile: https://wa.link/fvooh4

Email: haifa@two95hrhub.com

Benefits

Period of Employment: 12 months Contract / Renewable

Working Hours: 8 hours per day with 1 hour break in between / 40 hours per week / based on schedule / night shift

Working Time: starts anytime from 8 pm/9pm/10pm/11pm/12am and will shift every 3 months

Salary: RM3000-RM5400++, + Socso + EPF + OT pay

Benefits: 14 days paid sick leave, 12 days annual leave, and some Malaysia & US Public holidays 

3-weeks training provided in the daytime(Monday to Friday) with a Training allowance

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