Manager, Sales Operation & Planning

Job Description: Manager, Sales & Operation Planning
Job Summary
this role is responsible in developing and leading the Sales and Operations Planning in the market. He / She will be accountable for the implementation and execution of monthly step meetings, participate in developing the overall process, systems and governance landscape.
This individual will drive key objectives including forecast accuracy & bias, improvement to operational efficiencies, optimizing inventory performance and service level.

 General Responsibilities

Responsible for the implementation of S&OP in the market and execution as per Group CG S&OP design framework

Establish the step meetings in the market (Market Demand Review, Supply Demand
Review, Market Pre-S&OP, and Clients & Products Portfolio Review).

Accountable for the market submission to CG Executive S&OP Meeting (include but not
limited to coordination with stakeholders and alignment with the Market VP)

Put together step meetings calendar in a rolling 12 to 18 months and make sure all
reviews are conducted on a monthly basis.

Document and communicate key actions and decisions to drive organizational alignment of the plans (Net Sales, EBIT, and Inventory)

Lead and develop the monthly demand plan collaborating across the market
organization.

Establish demand planning measures and controls with root cause and corrective action to improve forecast accuracy and bias.

Collaborate closely cross functionally to develop accurate demand plans while
supporting the optimization of supply and inventory plans. Establish one set of numbers in the market. 

Identify gaps to supply and demand alignment leading teams to identify scenarios to mitigate and prepare recommendations.

Align market processes and standard template to those defined by Group CG S&OP and
sharing best practices and learnings in the S&OP community

Measure S&OP key performance indicators (KPIs) to determine the success of S&OP
process

Establish the mechanism to track overall S&OP process maturity and lead key process
improvement initiatives.

Conduct the self-assessment and audit to measure compliance, adherence to the
process and continuous improvement.

Support overall roadmap to achieve objectives, including process, application support
tools, policies, and control mechanisms.

Champion CG S&OP in the market with the support of Group CG S&OP and Market VP
Ensure S&OP meeting principle, objective, and expected outcomes are accomplished
Functional skills and knowledge

Subject matter expert in Demand, Supply, and Inventory Management. Proven ability to effectively drive the requirements of these three areas.
Background in Finance would be an added advantage to navigating the financial elements of S&OP

Experience in implementing S&OP or handling change management processes/ project will be a benefit.

Demand planning experience is essential and success in setting up and managing the
Demand Planning team is needed.

A proven leader with excellent people management skills. Someone who is a
collaborator in this role requires close relentless engagement with many stakeholders.
Continuous improvement seeker who seeks perpetual enhancement to the process and
progress evolution.

A strong sense of urgency in identifying, analyzing, and acting on situations and
opportunities.

Experience in the FMCG multinational industry is an added advantage

 Education

Bachelors degree in supply chain management or business or equivalent

 Work Experience

3 to 5 years of sales and operations planning with experience leading a demand
planning team.