Logo for Higher Brain Living®

Customer Operation

Role overview

Qualifications

  • 2–4 years of hands-on paid media or performance marketing experience
  • Proficiency in Google Ads, Meta Ads Manager — TikTok/LinkedIn a plus
  • Strong grasp of GA4, GTM, and attribution modeling
  • Google Ads or Meta Blueprint Certification preferred

Responsibilities

  • Manage and optimize paid media campaigns across Google, Meta, TikTok, and LinkedIn
  • Monitor and report on key performance metrics — ROAS, CPA, CPL, CTR
  • Build and maintain performance dashboards (Looker Studio, Tableau, Power BI)
  • Execute A/B tests across creatives, audiences, and bidding strategies

Key facts

  • Remote from: Malaysia
  • Full time
  • Mid-level (2-5 years)
  • Customer Operations Manager
  • English

Hard skills

Other skills

  • Communication

About the company

Higher Brain Living® logo

Higher Brain Living®

  • Fitness & Wellness
  • Startup
  • 2–10
The Higher Brain Living® (HBL) Technique is a revolutionary gentle-touch process. During an HBL session, a Certified Higher Brain Living® Facilitator activates specific points in your body in a specific sequence with specific timing, creating a surge of energy from your primal fear-based lower brain into your pre-frontal cortex, the seat of the Higher Brain, where your potential lives. The Higher Brain Living® system connects you to your potential, your purpose and helps guide you forward into a Fearlessly Authentic Life. Based on the most progressive knowledge of 21st century neuroscience with roots in ancient wisdom that dates back to yogi mystics 5,000 ago, Higher Brain Living® is transformational, proven and repeatable. The Higher Brain Living® Program creates a clear channel and powerful energy surge to the Higher Brain that opens a gateway to true, lasting, limitless and expansive higher living like no other personal growth modality on the planet. Want to become trained and certified as a Higher Brain Living® Facilitator? Click here: https://higherbrainliving.com/training

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Job description

Customer Operation

Job Description:

- Manage and optimize paid media campaigns across Google, Meta, TikTok, and LinkedIn

- Monitor and report on key performance metrics — ROAS, CPA, CPL, CTR

- Build and maintain performance dashboards (Looker Studio, Tableau, Power BI)

- Execute A/B tests across creatives, audiences, and bidding strategies

- Manage budget pacing, bid adjustments, and audience segmentation

- Oversee tracking setup — pixels, UTMs, conversion events via GTM/GA4

- Coordinate with clients and internal teams to ensure seamless campaign delivery

- Identify optimization opportunities and present actionable insights to stakeholders

Job Requirements:

- 2–4 years of hands-on paid media or performance marketing experience

- Proficiency in Google Ads, Meta Ads Manager — TikTok/LinkedIn a plus

- Strong grasp of GA4, GTM, and attribution modeling

- Confident with data analysis and dashboard reporting

- Google Ads or Meta Blueprint Certification preferred

- Strong communication skills and client-facing experience

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