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Account Coordinator - Remote

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Microsoft Office
  • Personal Computers
  • Problem Reporting
  • Non-Verbal Communication
  • Multitasking
  • Time Management
  • Physical Flexibility
  • Prioritization
  • Relationship Management

Roles & Responsibilities

  • Bachelor's Degree or employee benefits insurance experience preferred
  • 3+ years of experience within the employee benefits industry
  • Willingness to obtain LAH brokers’ license
  • Proficiency in an insurance agency management system and Microsoft Office Suite

Requirements:

  • Provide account management support to the Group Benefits Department and maintain positive relationships with coworkers, clients, and insurance carriers
  • Draft and edit Requests for Proposals (RFPs), distribute to insurance carriers, ensure timely responses, and summarize carrier proposals for Account Managers
  • Assist in the renewal process, including requesting and summarizing health and welfare plan renewals and supporting open enrollment activities
  • Enter new business opportunities and client data into the Agency Management System, run reports, and communicate significant developments to managers and executives

Job description

Primary Responsibilities and Duties:

  • Provide account management support to Group Benefits Department
  • Maintain positive working relationships and clear communication with co-workers, clients and insurance carriers
  • Draft Request for Proposals (RFPs) for review by Account Managers, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, summarize insurance carrier proposals for review by Account Managers
  • Request health and welfare plan renewals from insurance carriers for each client, file and summarize renewals for each client for review by Account Managers
  • Assist in the management of the annual renewal process, including attending open enrollment meetings, providing assistance with processing enrollment/changes forms and documents
  • Assist in drafting annual Open Enrollment communications for each client’s employee population
  • Enter new business opportunities, client data and communications of all forms into Agency Management System. Run reports from system; manipulate data into a format usable by management
  • Keep managers, executives and producers informed of significant developments on accounts
  • Special projects and other duties assigned from time to time

Requirements

  • Bachelors’ Degree or employee benefits insurance experience preferred
  • 3 plus years’ experience within the employee benefits industry
  • Willingness to obtain LAH brokers’ license
  • Demonstrate proficiency in insurance agency management system
  • Possess excellent verbal and written communication skills
  • Basic knowledge of marketing concepts and negotiation of insurance coverage(s) preferred
  • Demonstrate proficiency in computer applications, esp. Microsoft Office Suite
  • Flexible, and able to work effectively under pressure, handling multiple tasks with interruptions and changing priorities.
  • Exceptional organization and time-management skills

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