Medical Receptionist

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

• Experience in medical receptionist or administrative roles, preferably in healthcare. 
• Proficiency in EHR systems (e.g., Epic, Cerner, Meditech) and medical office software. 
• Strong customer service, communication, and professionalism with patients. Knowledge of medical terminology, insurance billing, and patient registration.
• Ability to multitask, prioritize, and work efficiently in a fast-paced virtual setting. 
• Technical proficiency with telephony, video conferencing, and virtual communication tools.

Core responsibilities:

• Schedule and manage patient appointments, including new, follow-up, and rescheduled visits. 
• Coordinate provider availability to ensure efficient scheduling. Collect and verify patient information, including demographics, medical history, and insurance details. 
• Confirm insurance coverage, eligibility, and financial responsibilities. Handle phone calls, emails, and online inquiries for scheduling, prescription refills, and general assistance. 
• Support insurance verification, billing inquiries, and claim processing. Maintain and organize accurate electronic medical records (EMR), ensuring HIPAA compliance and confidentiality.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!