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Account Coordinator

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Virtual Teams
  • Microsoft Word
  • Microsoft Outlook
  • Professionalism
  • Non-Verbal Communication
  • Analytical Skills
  • Multitasking
  • Time Management
  • Teamwork
  • Personal Integrity
  • Detail Oriented
  • Quality Control

Roles & Responsibilities

  • Proven experience in bid management or proposal coordination, ideally within IT or cybersecurity.
  • Ability to manage multiple projects and deadlines effectively in a fast-paced environment.
  • Excellent written and verbal communication skills with experience creating clear, persuasive content.
  • Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams, Outlook) and bid management software; English fluency; Canva experience is a plus.

Requirements:

  • Lead and manage the bid process from initial enquiry to submission, ensuring timely and accurate responses to clients and internal teams.
  • Collaborate with internal teams (sales, project management, finance) to gather information and develop compelling bid responses; analyze bid documents and client needs to outline winning strategies.
  • Prepare Statements of Work (SoW), proposals, and quotations, and work with Product Team to update brochures and datasheets for onboarding new accounts.
  • Support the delivery phase post-award with the Project Manager and issue invoices; review feedback to optimize future bids.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

  • Proven experience in bid management, proposal coordination, or a related role, ideally within the realm of IT or Cybersecurity. 
  • Demonstrated ability to manage multiple projects and deadlines effectively in a fast-paced environment. 
  • Strong analytical skills with a detail-oriented approach to interpreting bid requirements and assessing project feasibility. 
  • Excellent written and verbal communication skills, with experience creating clear, persuasive content. 
  • Proficiency in Microsoft Office Suite, particularly Word, PowerPoint, and Excel; experience with bid management software is a plus. 
  • Proven track record of working collaboratively across departments to achieve shared objectives. High level of professionalism, integrity, and commitment to quality.
  • Proficiency in Microsoft 365 tools, including Teams, Outlook, Word, Excel, PowerPoint, and Copilot.
  • Experience with graphic design platforms and tools, such as Canva.
  • Fluency in English.

Core responsibilities:

  • Collaborating closely with the Account Manager to respond to bids and quotations by preparing Statements of Work (SoW), proposals, and quotations.
  • Working alongside the Product Team to update brochures and datasheets for onboarding new accounts and clients.
  • Contributing to digital marketing activities aimed at onboarding new accounts.
  • After opportunities are won and accounts are onboarded, continuing to work with the Project Manager, contributing to the delivery phase, and issuing invoices.
  • Lead and manage the bid process from initial enquiry to submission, ensuring timely and accurate responses to clients and other team members.
  • Collaborate with internal teams (sales, project management, finance, etc.) to gather essential information and insights for a compelling bid response. 
  • Analyse bid documents, assess client needs, and outline winning strategies in line with organisational goals. 
  • Develop and deliver high-quality proposal documents, presentations, and supporting materials that effectively communicate value. 
  • Identify and mitigate potential risks in bids, ensuring compliance with organisational standards and client requirements.
  • Manage timelines and track progress, coordinating with key stakeholders to ensure deadlines are met. 
  • Review feedback post-submission and recommend improvements to optimise the bid process for future opportunities.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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