Content Publishing Assistant

Job Role: Content Publishing Assistant

Timeline: Fixed-term 2-month contract, with potential to increase

Salary: R16,500 per month

Remote or Hybrid - Cape Town

About the client:

Europe's largest online marketplace for booking hair, beauty, and wellness services. The platform lets users book appointments 24/7 and provides salon partners with software to manage schedules, clients, staff, and promotions. It supports over 75,000 salons across multiple countries and drives bookings through both its marketplace and salon-branded tools.

Key Responsibilities:

• Upload pre-written content into our internal tools to create and update help center articles in the public knowledge base, making sure the wording follows our internal glossary and products.

• Review and apply correct formatting and structure in line with established internal guidelines, ensuring content is user-friendly

• Proofread articles to ensure accuracy, clarity, grammar, and overall readability.

• Perform quality checks on already published articles to identify and correct formatting issues or inconsistencies.

• Manage multiple article requests and small tasks simultaneously, ensuring timely and accurate completion.

• Follow documented processes precisely, raising any questions or blockers when something is unclear or not working as expected.

What Were Looking For:

• High attention to detail: you notice small formatting issues, typos, and inconsistencies that others might miss.

• Strong written communication skills, you're confident in proofreading and refining content for clarity and grammar.

• Process-oriented,  you follow instructions carefully and consistently apply standards across all tasks.

• Proactive communicator,  you ask questions or escalate issues when something doesn't look right or the system behaves unexpectedly.

• Organised multitasker,  you can juggle multiple requests and shifting priorities with ease, while staying on track and meeting deadlines.