ERP Systems Manager
DISHER is currently partnering with a leading supply chain solutions company on their ERP Systems Manager opportunity. In this role, you will serve as the strategic owner and primary resource for Microsoft Dynamics 365 Business Central for Finance. You will manage Business Central as a strategic business system, driving future customizations, maintaining a roadmap, and ensuring alignment with their development practices including, structured release, sprint, QA, and change management processes.
What it's like to work here:
This organization fosters a dynamic and innovative work environment that champions collaboration and growth. As a leader in supply chain solutions, they prioritize creativity and flexibility, empowering their team members to think outside the box and drive impactful results. Here, your ideas can shape the future of global supply chain management, and be part of a team that’s passionate about delivering exceptional service to their clients worldwide.
What you will get to do: Manage Business Central as their primary business system with a forward-looking enhancement roadmapAlign ERP development with data engineering and AI initiatives across the organizationCoordinate structured release cycles, sprint planning, and change managementPrioritize and manage requirement backlog and solution designSystem Administration
Oversee daily system operations, performance, and availabilityConfigure users, permissions, security roles, and system modulesMonitor performance, troubleshoot issues, and maintain data integrityManage system upgrades, patches, and regression testingVendor & Project Coordination
Manage relationships with Microsoft partners and third-party vendorsOversee ERP projects including integrations and enhancementsEnsure project delivery meets timelines, scope, and business objectivesQuality Assurance & Release Management
Coordinate QA processes including regression testing and validationImplement change management protocolsEnsure proper testing and documentation of all system changesUser Support & Training
Serve as the Business Central subject matter expertTrain users and develop guides and standard operating proceduresProvide guidance on ERP best practices and resolve complex issuesDocumentation & Reporting
Maintain documentation for configurations, customizations, and changesDevelop custom reports and dashboards (Power BI experience preferred)Conduct system audits and prepare performance reportsWhat will make you successful: Deep understanding of financial and operational processes.Proven experience with Microsoft Dynamics 365 Business Central (on-prem or cloud)Experience with development lifecycle management, including sprint planning, release management, and change controlDemonstrated ability to manage requirement backlogs and coordinate solution designExperience with system upgrades, regression testing, and quality assurance processesFamiliarity with Power BI, SQL queries, and data analysis tools.Experience in a B2B environment. Understanding of enterprise tech architecture and system integration principlesStrong vendor and partner management, including Microsoft ISVs and third‑party solutionsProven experience coordinating cross-functional technical teams (data engineering, AI) and leading ERP implementations/upgradesExcellent problem-solving, prioritization, and communication skills for training and collaborationFamiliarity with Microsoft 365 integrations, data/AI integration needs, and third‑party ISV integrationsExperience in supply chain, a plusMust have the current and continuing right to work in the United States of America without restrictions or expirations
