Key Facts

Remote From:

Full time

English

Hard Skills

Benefits Administration Benefits Administration Mental Health Counseling Online Communication Customer Relationship Building Product Knowledge Positive Psychology

Other Skills

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Customer Service
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Non-Verbal Communication
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Rapport Building
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Multitasking
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Organizational Skills
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Prioritization
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Entrepreneurship
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Professionalism
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Calmness Under Pressure
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Communication
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Time Management
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Teamwork
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Self-Confidence
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Reliability

Roles & Responsibilities

Background in customer service, sales, or similar people-oriented roles
Strong ability to build trust and rapport with clients
Capable of organizing tasks, multitasking, and managing priorities
Strong verbal and written communication skills

Requirements:

Communicate clearly with members about available products and services
Address questions and help clients understand their coverage options
Stay informed as programs and offerings evolve
Review plan details with clients and assist them in choosing cost-effective options

American Income Life

Insurance

About American Income Life

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A+ (Superior) for Financial Strength (as of 7/17). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

Industry: Insurance

Founded: 2018

Company size: 5001 - 10000

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Job description

We’re seeking a motivated individual who excels in customer-focused roles to join a well-established organization that has provided supplemental benefit programs nationwide for more than 65 years. As we continue to grow across new regions, we’re looking for driven Benefits Representatives who are ready to step into a role with real advancement potential.

Key Responsibilities

Communicate clearly with members about available products and services
Address questions and help clients understand their coverage options
Stay informed as programs and offerings evolve
Review plan details with clients and assist them in choosing cost-effective options

Qualifications

Background in customer service, sales, or similar people-oriented roles
Strong ability to build trust and rapport with clients
Capable of organizing tasks, multitasking, and managing priorities
Professional, positive, and reliable communication style
Strong verbal and written communication skills

Who Thrives Here

Individuals who think proactively and approach work with an entrepreneurial mindset
Team players who stay composed and effective in fast-paced situations
Communicators who present themselves professionally and confidently