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Customer Service Representative - Remote

Key Facts

Remote From: 
Full time
English

Other Skills

  • Customer Service
  • Needs Assessment
  • Learning Agility
  • Entrepreneurship
  • Professionalism
  • Non-Verbal Communication
  • Multitasking
  • Teamwork
  • Self-Confidence
  • Stress Management
  • Detail Oriented
  • Relationship Building

Roles & Responsibilities

  • Experience in customer-facing roles such as customer service or sales
  • Strong relationship-building skills
  • Ability to manage multiple tasks and stay organized
  • Strong communication abilities, both written and verbal

Requirements:

  • Provide clients with clear, accurate information about their benefit options
  • Assist with questions related to coverage and available programs
  • Stay informed on updates to products, services, and company resources
  • Review client needs to help recommend smart, cost-efficient solutions

Job description

Our team is expanding, and we’re searching for individuals who enjoy helping people and want to build a long-term career. For over six decades, our organization has supported families with supplemental benefit programs, and we’re now looking for motivated Benefits Advisors to join us as we continue to grow across multiple regions.

What You’ll Be Doing

  • Provide clients with clear, accurate information about their benefit options

  • Assist with questions related to coverage and available programs

  • Stay informed on updates to products, services, and company resources

  • Review client needs to help recommend smart, cost-efficient solutions

Background That Helps You Succeed

  • Experience in customer-facing roles such as customer service or sales

  • Strong relationship-building skills

  • Ability to manage multiple tasks and stay organized

  • Positive attitude with a professional and approachable presence

  • Strong communication abilities, both written and verbal

Who Fits This Role

  • Individuals who think like entrepreneurs and look for growth opportunities

  • Team players who stay focused under pressure

  • Clear communicators who show professionalism and confidence

What You’ll Receive

  • Full, hands-on training to set you up for success

  • Weekly pay structure

  • Opportunities for bonuses and performance incentives

  • Long-term residual income potential

  • Company travel rewards

  • 100% remote position

If you’re ready to explore a role that offers growth, flexibility, and purpose, apply today and discover how you can become part of our team.

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