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Customer Service Rep - Remote

Key Facts

Remote From: 
Full time
English

Other Skills

  • Prioritization
  • Non-Verbal Communication
  • Customer Service
  • Needs Assessment
  • Customer Service
  • Consulting
  • Professionalism
  • Accountability
  • Teamwork
  • Goal-Oriented
  • Detail Oriented
  • Learning Agility
  • Growth Mindedness
  • Self-Motivation

Roles & Responsibilities

  • Experience in customer service, consulting, sales, or client-facing roles (helpful, not required)
  • Strong verbal and written communication skills
  • Ability to manage priorities and work independently in a remote setting
  • Professional presence and attention to detail

Requirements:

  • Communicating with individuals to explain benefit options in a clear and professional manner
  • Responding to questions related to coverage and available programs
  • Staying informed on updated offerings and internal processes
  • Reviewing individual needs to help identify practical, cost-effective solutions

Job description

A well-established North American organization with over 60 years of experience is expanding its remote operations. As part of this growth, we are looking to connect with individuals who value professionalism, clear communication, and long-term career development.

This opportunity is suited for someone who enjoys working with people, learning structured systems, and contributing to a performance-driven team environment.

What You’ll Be Involved In

  • Communicating with individuals to explain benefit options in a clear and professional manner

  • Responding to questions related to coverage and available programs

  • Staying informed on updated offerings and internal processes

  • Reviewing individual needs to help identify practical, cost-effective solutions

What We Value

  • Experience in customer service, consulting, sales, or client-facing roles (helpful, not required)

  • Strong verbal and written communication skills

  • Ability to manage priorities and work independently in a remote setting

  • Professional presence and attention to detail

The Type of Person Who Does Well Here

  • Self-motivated and goal-oriented

  • Comfortable with accountability and performance expectations

  • Team-focused with a growth mindset

What’s Provided

  • Structured onboarding and hands-on training

  • Weekly compensation structure

  • Company-sponsored travel opportunities

  • Fully remote flexibility

If you’re open to learning more about a professional, growth-focused remote opportunity, we invite you to apply and start a conversation.

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