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Benefits Representative - Remote Work

Key Facts

Remote From: 
Full time
English

Other Skills

  • Customer Service
  • Video Conferencing
  • Communication
  • Adaptability
  • Time Management
  • Teamwork
  • Detail Oriented
  • Empathy
  • Social Skills
  • Relationship Management

Roles & Responsibilities

  • Strong communication and customer service skills
  • Ability to work remotely (100% work from home) and manage time effectively
  • Willingness to learn and stay up to date on new products, services, and policies
  • Comfortable handling phone-based customer calls and representing clients' best interests

Requirements:

  • Distributes all benefit enrollment materials and determines eligibility
  • Handles and dispatches incoming customer service calls and responds to client requests for coverages
  • Creates and explains individualized policies via the Needs Analysis system
  • Works with management teams to stay up to date on new products, services, and policies

Job description

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.

American Income Life has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long term relationships with clients and meet them where they are most comfortable... their home.

Duties: 

  • Distributes all benefit enrollment materials and determines eligibility.
  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Respond to client request for coverages while representing their best interests.
  • Create and explain individualized policies via our Needs Analysis system.
  • Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits

  • Full training provided
  • 100% work from home.
  • Competitive compensation.
  • Paid weekly along with earned bonuses.
  • Career advancement opportunities.
  • Full benefits after 3 months.
  • Values a healthy work-life balance

Interviews will be held via Zoom due to the Covid - 19 pandemic 

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