Key Facts

Remote From:

Freelance

English

Hard Skills

Benefits Administration Benefits Administration Cost Benefit Analysis Policy Analysis Aftercare Stakeholder Communications Insurance Products Telephony Consultative Selling Customer Centricity Organizational Structure

Other Skills

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Customer Service
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Information Organization
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Communication
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Teamwork
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Time Management
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Detail Oriented
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Relationship Building

Roles & Responsibilities

Excellent communication and interpersonal skills to engage with clients
Experience conducting needs analyses and explaining customized benefit plans
Ability to coordinate enrollment information and manage client calls and follow-up communications
Collaborative mindset with the ability to work with leadership on product updates

Requirements:

Coordinating and distributing benefit enrollment information while confirming eligibility
Managing incoming client calls and follow-up communications
Responding to inquiries related to coverage options with a client-first approach
Preparing and explaining customized benefit plans using a structured needs-analysis process

American Income Life

Insurance

About American Income Life

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A+ (Superior) for Financial Strength (as of 7/17). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

Industry: Insurance

Founded: 2018

Company size: 5001 - 10000

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Job description

American Income Life is an established international organization that provides protection solutions for working families across the United States, Canada, and New Zealand, including New York through its wholly owned subsidiary, National Income Life Insurance Company.

Since 1951, the organization has focused on supporting working families through life, accident, and supplemental health programs. The company works closely with members of labor unions, associations, and credit unions, emphasizing long-term client relationships and personalized service delivered in the way clients prefer.

What You’ll Be Responsible For

Coordinating and distributing benefit enrollment information while confirming eligibility
Managing incoming client calls and follow-up communications
Responding to inquiries related to coverage options with a client-first approach
Preparing and explaining customized benefit plans using a structured needs-analysis process
Collaborating with leadership teams to remain informed on products, services, and policy updates