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Special Projects Manager

Roles & Responsibilities

  • 3+ years of experience in organizing, community management, or social media
  • Understanding of TikTok, Instagram, Facebook, and YouTube content strategies
  • Self-starter who can work independently and manage multiple priorities
  • Passion for short-form video content and experience or excitement about building, growing, and managing online communities; project management experience and close attention to detail

Requirements:

  • Project Management and Platform Optimization: Help shape internal roadmap and product development based on programming insights; take on special projects: proposals, reports, new initiatives.
  • Partnerships and Talent: Set strategy for recruiting and training a team of social media editors through a network of youth, digital, and/or organizing groups in the social impact and social media space; optimize onboarding and outreach strategies for continued program growth; create and implement community engagement strategies to increase user retention and platform adoption, including organizing and moderating community challenges.
  • Community Management and Training: Oversee a community of social media editors, owning support needs and overseeing talent development programs; build and maintain an active and engaged community; oversee development of best practices and community resources, acting as a sounding board for burgeoning creators.

Job description

We are seeking a skilled and motivated Special Projects Manager to join Vocal’s growing team. The ideal candidate understands internet culture instinctively, is comfortable with ambiguity, and enjoys problem solving across platform tech, community, and content creation. This is a full-time position through November 2026, with the opportunity for extension.

Responsibilities 

Project Management and Platform Optimization
Help shape internal roadmap and product development based on programming insights;
Take on special projects as necessary: proposals, reports, new initiatives.

Partnerships and Talent
Set strategy for recruiting and training a team of social media editors through a network of youth, digital, and/or organizing groups in the social impact and social media space;
Optimize onboarding and outreach strategies for continued program growth;
Create and implement community engagement strategies to increase user retention and platform adoption, including organizing and moderating community challenges.

Community Management and Training
Oversee a community of social media editors, owning support needs and overseeing talent development programs;
Build and maintain an active and engaged community;
Oversee development of best practices and community resources, acting as a sounding board for burgeoning creators.

Qualifications
  • 3+ years of experience in organizing, community management, or social media
  • Understanding of TikTok, Instagram, Facebook, and YouTube content strategies
  • Self-starter who can work independently and manage multiple priorities
  • Passion for short-form video content and social media trends
  • Experience (or excitement about) building, growing, and managing online communities
  • Project management experience and close attention to detail

  • Benefits
  • Health insurance covered at 90% for full time employees; Dental and Vision available
  • Unlimited PTO and sick leave
  • 401(k) plan & company contribution
  • Unique “Wellness” & “Touch Grass” benefits
  • Vocal Media is committed to developing leaders, policies, and a team culture that embraces diversity and enhances equity. We believe that differences in backgrounds, experiences, and identities lead to healthier organizations and stronger teams. We recognize that our success requires commitment to obtaining and retaining a diverse staff that provides the highest quality services to our clients and creators. Vocal is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity, or disability, or any other legally protected basis. Vocal is committed to providing accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. Vocal will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.

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