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Call Center Agent - Insurance Verification and Medical Scheduler

Key Facts

Remote From: 
Anywhere, Latin America
Full time
Spanish, English

Other Skills

  • •
    Scheduling
  • •
    Record Keeping
  • •
    Customer Service
  • •
    Scheduling
  • •
    Professionalism
  • •
    Detail Oriented
  • •
    Communication

Roles & Responsibilities

  • Prior experience in insurance verification and medical scheduling
  • Fluent in English and Spanish (bilingual)
  • Available to work full-time from 9:30 AM to 6:00 PM PST and not hold a second job
  • Interested in a long-term position with growth opportunities

Requirements:

  • Conduct insurance verifications efficiently and accurately
  • Schedule medical appointments and manage scheduling conflicts
  • Handle inbound and outbound calls professionally
  • Maintain detailed and organized records of interactions and transactions

Job description

Company: Angel City VA

Position: Call Center Agent - Insurance Verification and Medical Scheduler

Location: Remote (Preferably LATAM)

Type: Full-Time, Long-Term Position

Schedule: 9:30 AM to 6:00 PM PST

Pay Rate: $7 per hour


About Us: Angel City VA is dedicated to providing exceptional support services to our clients. We are currently looking for a dedicated Call Center Agent specializing in insurance verification and medical scheduling to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!

Key Responsibilities:

  • Conduct insurance verifications efficiently and accurately.
  • Schedule medical appointments and manage scheduling conflicts.
  • Handle inbound and outbound calls professionally.
  • Provide excellent customer service to patients and healthcare providers.
  • Maintain detailed and organized records of interactions and transactions.

Requirements:

  • Experience: Must have prior experience in insurance verification and medical scheduling.
  • Language: Must be fluent in both English and Spanish.
  • Availability: Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
  • Long-Term Commitment: We are looking for candidates who are interested in a long-term position, not short-term employment.

What We Offer:

  • Competitive pay rate of $7 per hour.
  • Opportunity to work with a dynamic and supportive team.
  • Long-term employment with room for growth and development.

If you meet the above requirements and are ready to embark on a long-term career with us, please send your resume and a brief cover letter detailing your experience and why you would be a great fit for this role to [email address].

Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Apply today and take the next step in your career with Angel City VA!

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