Lead Installation Technician

Department: Installation

Full Time/Part Time: Full Time

Reports To: Field Operations Manager

Travel: Up to 70%

Status: Non Exempt

Summary:

Under the direction of the Field Manager, the Lead Install Technician is the primary field contact and coordinator for corporate, educational, gaming, sports, and broadcast projects under the direction of the Project Manager. In addition to performing installation duties, he or she shall be the point person in the field for crew delegation, client communication, installation standards, configuration and training.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manage small to medium sized projects consisting of 1-3 technicians or support Lead Install Technician 2 or 3 on large scale projects.
• Demonstrates a working knowledge of construction process and ability to interface with different trades.
• Read, interpret, and utilize schematic and building drawings (CAD, Bluebeam, etc) to facilitate project task completion.
• Communicate verbally and written in a professional, effective, and positive manner.
• Delegate tasks effectively and efficiently to other technicians.
• Accountable for documenting daily project status and delivering/communicating status reports on a daily basis or other frequency as agreed upon by the project team.
• Accountable for pulling, terminating, labeling, and testing audio, video, data, and control cabling and wiring per code, project specifications, and Alpha standards.
• Accountable for installation of equipment and wiring in racks, consoles, tables, in/on walls, in/on ceilings, and other fixtures per code, project specifications, and Alpha standards.
• Compile system check out testing paperwork and perform system tests to verify proper functionality.
• Coordination of onsite deliveries and storage of items onsite.
• Perform training on system operations to employees and clients as needed.
• Problem-solve in order to keep project on time and within budget.
• Accountable for ensuring that returns process is followed for any project items being returned.
• Test and trouble shoot completed systems using A/V test equipment and meters to verify functionality.
• Understand and be able to connect to I.P. devices.
• Project site kept in an organized and clean manner at all times.
• Provide feedback to facilitate improvements to installation process.