Senior Lifestyle Designer (SC)

Position Overview

As a Senior Lifestyle Designer at Ulrich, you help customers live more memorable lives by designing solutions that exceed their expectations. With a small team of people at the store and through marketing, customers are driven to the store, qualified, and guided to the Senior Lifestyle Designer. While the team is responsible for ensuring that the buyer journey and expectations are aligned, you will be the primary member at the store responsible for receiving the handoff, guiding the customer through the Ulrich Proven Process, and closing business. Your personality, ability to build rapport and curiosity will be key for unlocking their needs, wants, and dreams to deliver the perfect structure that fits their budget. You will then close the deal by making a deposit, getting the required paperwork signed, and handing it off to our production team to fulfill their purchase.

Compensation and Benefits

• Total Target Earnings are $82-97k depending on experience and performance

• Earnings are comprised of a base + monthly performance bonus

• Medical, Vision, Dental

• PTO

• 401(k) with a company match

• Non-Exempt Full-time

• Life Insurance

• Long/Short Term Disability Insurance

• Professional Development

Work Location & Hours

• Ulrich’s Santa Clarita Retail Store

• This is not a remote working position

• Work hours will vary Monday through Friday between 8:30 am and 5:30 pm. Various Saturdays are required and scheduled by the manager. The store is closed on Sunday.

• The expectation is a 45-hour workweek

Primary Job Roles

• Identify needs, dreams wants, and budget of the customer

• Manage contact record with tags, notes, and activities within CRM

• Close sales to meet team goals

• Consolidate completed sales order documents and hand-off for processing

• Process order updates/changes

• Collect payment and signed paperwork then hand-off for processing

Skills & Abilities

• Must be punctual, have a positive attitude, and have a personal drive to exceed goals.

• Maintain a professional appearance

• Ability to listen, understand, and ask probing questions

• 2+ years of selling experience

• Must be persuasive and comfortable asking for the sale

• Highly coachable, able to learn quickly, and retain knowledge

• Must be tech-savvy and have computer skills (able to type quickly and navigate efficiently)

• Attention to detail and process requirements

• Strong communication, interpersonal, teamwork, and customer service skills.

• Time management and analytical skills

• Familiarity with Google Suite

• CRM experience - HubSpot preferred

• Able to lift up to 40 lbs

Who we are

To some a shed may seem like a place simply to store stuff, but did you stop to think about what it was you were truly looking for? It started with a mission to help families live more memorable lives and became much more. As a young boy, CEO Jonathan Ulrich, watched his father sell and deliver structures to families. Over time, he learned that these structures were providing people with more than a dry place to store their things. These structures allow families to clear out a room for a new baby, a space where father and son can tinker on model cars, a place where mom can get away to recharge, or a spot where valued keepsakes can stay safe.

With a goal of serving one million families by 2028, we began expanding nationally in 2017. Today, Ulrich is headquartered in Texas and has served families from California to Virginia. With endless possibilities, our team is trained to discover the true needs, wants, and dreams of a customer to create the solution that will enhance their lifestyle today and years into the future. To some, it may be just a building, but to us, it is a place for memories.

Learn more about Ulrich at our website - www.UlrichLifestyle.com