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FAPL-Verifications- Voice/Semi-voice/Non-voice Process-Mumbai/Bangalore-Q3 - 2025

Key Facts

Remote From: 
Full time
English

Other Skills

  • Typing
  • Analytical Skills
  • Video Conferencing
  • Microsoft Excel
  • Active Listening
  • Social Skills
  • Detail Oriented
  • Communication

Roles & Responsibilities

  • Minimum 1 year of experience in voice/semi-voice/non-voice verifications
  • Education: UG (10+2 full-time) or full-time diploma from accredited boards
  • Typing speed of 30 WPM with 90% accuracy and basic Excel knowledge
  • Strong communication, active listening, and attention to detail

Requirements:

  • Perform verifications (voice/semi-voice/non-voice) with accuracy and compliance
  • Maintain accurate records and perform basic data entry using Excel
  • Work primarily in a WFO model; WFH may be allowed during training; flexible, 24/7 shift with rotating weekly offs
  • Collaborate with the Verifications team to meet targets and adapt to business needs post-training

Job description

We require 30 Voice/semi-voice/non-voice skilled resources for our Verifications team.

The qualification and competencies required for this position will be: 

  • Experience – 1 year plus
  • Education – Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards
  • Good communication skills, active listening, eye for details, internal personal skills
  • Basic Excel knowledge
  • Typing speed 30WPM@ 90% accuracy
  • Immediate joiners are preferred
  • This will be a work from office model (WFO). There may be a scope of WFH during the training period. Post the training basis the business needs the work model will be decided
  • Must have: 120 MBPS Download, 10 MBPS Upload Speed Requirement for Wi-Fi to continue Work from Home
Base location: Mumbai/Bangalore

Shift Timing: It is a 24/7 process, and we will need someone with flexible working hours and rotational weekly off

Joining date: June/July 2025

Compensation Bandwidth to be offered: 4.5LPA + incentives as applicable

Every round will be conducted basis the scores of the previous round and Interview Round includes:

  • First Round: HR Screening through Video Conference
  • Second Round:  Aptitude assessment and Typing test through Video Conference
  • Final Round: Business Operations Round through Video Conference

We are looking for talented resources to be a part of our dynamic, encouraging, growth oriented and culturally rich Organization!

Visit us in LinkedIn @ https://www.linkedin.com/company/first-advantage/ to know more!

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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