Implementation Project Manager

• Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure.
• Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders.
• Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO’s best practices.
• Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness.
• Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates.

• Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness.
• Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement.
• Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices.
• Maintain visibility into organizational priorities by tracking deliverables, facilitating workstream meetings, and ensuring integration across teams.
• Create deliverables and reference materials that enable teams to perform their roles effectively and consistently.

• Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and alignment.
• Influence and engage cross-functional stakeholders, from individual contributors to executives, to drive successful outcomes.
• Communicate project milestones, risks, and decisions in a clear, proactive, and professional manner.

• Bachelor’s degree in Business, Human Resources, Finance, Information systems or another related field required
• 7-10 years of experience in a relevant industry where strong Account and Project Management skills were utilized to implement new client programs with larger multifaceted organizations and multiple stakeholders.
• Proven success leading complex, cross-functional implementations from strategy to execution
• Strong analytical, organizational, and problem-solving skills
• Excellent communication, presentation, and stakeholder engagement skills
• Experience working in a customer focused environment to drive client programs and deliver solutions that are highly adopted
• Ability to thrive in a fast-paced environment while managing multiple priorities with a client-service orientation
• Proficiency in Microsoft Office Suite (Excel, Visio, Project), Salesforce, and project/task management tools

• Experience with contingent labor programs, Managed Service Providers (MSP), and Vendor Management Systems (VMS) related to the contract workforce
• Knowledge of HR law, federal / state wage laws, and general pay policies, procedures, and regulations
• An understanding of the staffing and consulting industries
• Professional certifications (PMP, CCWP, PHR)

• Remote work environment
• Competitive base salary with opportunities for growth and development
• Excellent medical, dental, and vision plans designed to support healthy lifestyles
• 401(k) retirement plan
• Flexible Time Off – take time when you need it
• Bonus opportunities
• Culture based on trust, feedback, communication, success and fun
• And, much, much more!

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