Key Facts

Remote From:

Full time

English

Hard Skills

Call Center Experience Life Insurance Sales Customer Retention Consultative Selling Insurance Products Benefits Administration Presentation Training

Other Skills

•
Needs Assessment
•
Team Leadership
•
Communication
•
Relationship Building
•
Time Management
•
Empathy
•
Social Skills

Roles & Responsibilities

No experience required
Ability to work in a 100% remote environment
Strong communication and customer service skills
Willingness to participate in comprehensive training and onboarding

Requirements:

Distribute benefit enrollment materials and confirm eligibility
Handle inbound customer service calls and follow-up inquiries
Respond to coverage questions while acting in the client's best interest
Present customized coverage solutions using a guided needs-analysis process

American Income Life

Insurance

About American Income Life

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A+ (Superior) for Financial Strength (as of 7/17). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

Industry: Insurance

Founded: 2018

Company size: 5001 - 10000

Website LinkedIn See all jobs →

Job description

American Income Life is an international organization committed to supporting working families throughout the United States, Canada, New Zealand, and New York through its wholly owned subsidiary, National Income Life Insurance Company.

For more than 65 years, we’ve provided life, accident, and supplemental health solutions to members of labor unions, credit unions, associations, and their families. Our approach is relationship-focused—our representatives deliver personalized guidance and connect with clients in the environment where they feel most comfortable, often from home.

Key Responsibilities

Distribute benefit enrollment materials and confirm eligibility
Handle inbound customer service calls and follow-up inquiries
Respond to coverage questions while acting in the client’s best interest
Present customized coverage solutions using a guided needs-analysis process
Partner with leadership to stay current on products, services, and policy updates