Key Facts

Remote From:

Norway

Full time

English

Hard Skills

Insurance Law Benefits Administration Policy Analysis Aftercare Inbound Calls Product Knowledge

Other Skills

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Customer Service
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Relationship Building
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Team Leadership
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Communication

Roles & Responsibilities

No prior experience required
Willingness to participate in comprehensive training and onboarding
Ability to work 100% remotely / work-from-home environment
Strong communication and customer service skills

Requirements:

Provide benefit enrollment materials and verify eligibility
Manage inbound customer service calls and follow-up requests
Respond to client inquiries regarding coverage options with their best interests in mind
Create and explain customized coverage solutions using a structured needs-analysis process

American Income Life

Insurance

About American Income Life

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A+ (Superior) for Financial Strength (as of 7/17). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

Industry: Insurance

Founded: 2018

Company size: 5001 - 10000

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Job description

American Income Life is an international organization dedicated to supporting working families across the United States, Canada, New Zealand, and New York through its wholly owned subsidiary, National Income Life Insurance Company.

Since 1951, the company has focused on providing life, accident, and supplemental health solutions designed to protect members of labor unions, credit unions, associations, and their families. Our representatives build lasting relationships by offering personalized guidance and meeting clients in the setting where they feel most comfortable—often in their own homes.

Key Responsibilities

Provide benefit enrollment materials and verify eligibility
Manage inbound customer service calls and follow-up requests
Respond to client inquiries regarding coverage options with their best interests in mind
Create and explain customized coverage solutions using a structured needs-analysis process
Collaborate closely with leadership to stay informed on products, services, and policy updates
What We Offer
Comprehensive training and onboarding
100% remote work environment
Competitive compensation structure
Weekly pay plus performance-based bonuses
Clear paths for career growth and advancement
Full benefits eligibility after three months
Strong emphasis on work-life balance