Key Facts

Remote From:

Anywhere

Category: Customer Service Manager

Full time

English

Other Skills

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Customer Service
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Time Management
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Communication
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Basic Internet Skills
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Accountability
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Strong Work Ethic
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Coaching
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Extroverted
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Energetic
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Dynamic Personality

Roles & Responsibilities

Excellent communication skills
Basic computer knowledge
Strong work ethic and accountability
Time management skills and coachability

Requirements:

Provide remote customer service and benefits information to clients
Respond to inquiries professionally and resolve issues to maintain high customer satisfaction
Demonstrate accountability, coachability, and effective time management to meet performance goals
Utilize computer, cell phone, and wifi to access systems and document interactions; comply with background checks and company policies

American Income Life

Insurance

About American Income Life

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A+ (Superior) for Financial Strength (as of 7/17). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

Industry: Insurance

Founded: 2018

Company size: 5001 - 10000

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Job description

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Requirements