Key Facts

Remote From:

Anywhere

Freelance

Senior (5-10 years)

English

Hard Skills

Other Skills

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Mentorship
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Accountability
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Communication
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Teamwork
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Detail Oriented
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Strategic Thinking
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Problem Solving

Job description

About Da Vinci
Da Vinci offers a leading cloud Warehouse Management System (WMS) that empowers companies with advanced warehousing operations to meet the increasing demands of today’s supply chain challenges. Recognized in Gartner’s 2023 & 2024 Midmarket Magic Quadrant, the company’s sophisticated SaaS platform, including Labor Management (LMS), Yard Management (YMS) and Transportation Management (TMS), positions Da Vinci strongly in this fast-growing market.
The WMS industry has strong macro tailwinds supported by the growth in e-commerce and outsourcing of warehousing operations to 3PLs. The WMS market is in the early SaaS adoption phase, and forecasted to grow at a 21% CAGR 23’-’30.
About The Role
Da Vinci is looking for a Principal Consultant to lead our most complex Warehouse Management System (WMS) implementation projects and serve as the go-to subject matter expert for our clients and internal teams. This role is a senior-level individual contributor position, combining deep technical expertise, solution design leadership, and trusted client advisory. Principal Consultant will guide clients from discovery through go-live, ensure solution excellence, and mentor consultants to elevate delivery quality across the organization.
This is a unique opportunity for a seasoned implementation expert to take ownership of strategic client projects, shape best practices, and help scale our professional services team during a period of rapid growth.
Who You Are

A senior implementation professional (8–10 years) with extensive experience in WMS and enterprise software projects
Recognized as a subject matter expert (SME) who can bridge technical and operational needs
Strong attention to detail & solutions focused to lead Discovery & Design that addresses operational requirements and optimizes workflows with our cloud WMS
Skilled at leading integration design across ERP, EDI, MHE, and robotics systems
Comfortable working as a senior individual contributor while also coaching and mentoring team members
A proactive communicator who can engage audiences from end users to executives
Ability to get into the tactical details yet able to maintain a strategic view of client operations and project outcomes
Passionate about building scalable processes, project artifacts, and best practices to strengthen delivery

What You'll Do

Lead WMS implementation projects as the senior industry and product SME through Discovery, Design, Configuration, Training, UAT and Go-Live
Gather client requirements during the discovery phase and translate them into actionable design solutions using out-of-the-box cloud configurations
Understand client operations and recommend best practices to optimize ROI and operational efficiency
Lead system design reviews and oversee junior consultants’ work for accuracy and consistency
Support training, testing, and “go-live” activities, ensuring smooth client adoption
Serve as a trusted advisor, guiding clients on industry best practices and future-proof solutions
Deliver training to both client super users and end users
Build and maintain reusable project artifacts, documentation, and collateral
Provide QA and review of system design solutions from architects and consultants
Troubleshoot advanced software-related issues and provide L2/L3 functional support to clients and internal teams (Sales, Marketing, Support, Professional Services)
Contribute to product feedback and integration roadmaps as a senior SME

Our Core Values

Customer Success – Our customer’s success is our success. We go above and beyond to make sure we provide exceptional solutions and support that “delights” our customers
Pursuit of Excellence – We are dedicated to providing first class products and services and invest the time to achieve this objective. This includes a drive for continued learning to master one’s area of expertise and expand skill sets
Empower Others Succeed – We are a team-oriented environment that thrives on collaboration, sharing knowledge, and empowering & supporting others to succeed in their roles. As a rapidly growing company with many new employees, this is a cornerstone of our culture
All About Results – Our team understands that positive outcomes and achieving goals are paramount to our success. We give employees the flexibility to achieve their results along with holding each other accountable to build a positive environment of high performance
Forward Thinking – Planning and looking ahead is part of our DNA. This includes thinking about how decisions today set us up for success for the short-term and long-term, as well as taking incremental steps to achieve the company’s long-term vision to be an industry leader

Qualifications

8–10 years of experience in WMS or enterprise software implementations
Proven track record of leading large-scale, complex client projects as a senior consultant or equivalent role
Deep understanding of the software implementation lifecycle, change management, and client onboarding
Strong expertise in API/EDI integrations and leading WMS-to-3rd party integrations (ERP, EDI, MHE, Robotics)
Experience working with 3PLs and specific facets of multi-client facilities and multi-site roll-outs
Hands-on experience with project management and tracking tools such as Jira, Smartsheet, or similar
Excellent communication, facilitation, and documentation skills
Ability to troubleshoot advanced technical and functional issues
Bachelor’s degree in Business, Supply Chain, Information Systems, or related field (or equivalent experience)

Benefits

Da Vinci offers a fully remote environment – work where it’s convenient for you and the company has regular in-person company gatherings to build team relationships
Unlimited PTO days to provide an opportunity to recharge and spend time on your other passions
401k plan with 4% company match to invest in your future
Competitive medical, dental, and vision insurance to support the health & well-being of you and your family
7 Paid Company Holidays + Paid Sick Days
$110,000 – $165,000 annually, commensurate with experience