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Home Care Scheduler (Spanish Speaking)

Key Facts

Remote From: 
South Africa
Full time
Entry-level / graduate
Spanish, English

Other Skills

  • •
    Microsoft Excel
  • •
    Microsoft Office
  • •
    Microsoft Outlook
  • •
    Calmness Under Pressure
  • •
    Communication
  • •
    Adaptability
  • •
    Multitasking
  • •
    Customer Service
  • •
    Organizational Skills
  • •
    Detail Oriented

Job description

Job Title: Home Care Scheduler (Spanish Speaking)

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST)

Key Responsibilities

  • Coordinate and manage daily and weekly caregiver schedules
  • Match caregivers to clients based on availability, skills, and client needs
  • Communicate with caregivers regarding shift confirmations, changes, and updates
  • Liaise with clients and families to confirm schedules and address concerns
  • Handle last-minute call-offs and find suitable replacements promptly
  • Maintain accurate scheduling records in the system
  • Ensure authorized hours are scheduled appropriately and efficiently
  • Monitor overtime and manage staffing levels accordingly
  • Collaborate with HR and operations regarding staffing needs
  • Maintain compliance with company policies and industry regulations

Requirements

    • Fluency in Spanish and English (verbal and written)
    • Previous scheduling or coordination experience (home care/healthcare preferred)
    • Strong organizational and multitasking skills
    • Excellent communication and customer service abilities
    • Ability to work under pressure and manage urgent changes
    • High attention to detail
    • Proficiency in Microsoft Office (Excel, Outlook)
    • Experience with scheduling software is an advantage

Benefits

  1. Comfortable working U.S. hours
  2. Remote work from home

Fraud Disclaimer:  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly. 


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